Google, IBM & Meta Certificates — All 10,000+ Courses at 40% Off
One annual plan covers every course and certificate on Coursera. 40% off for a limited time.
Get Full Access
Learn about customer typologies in this 47-minute lecture that explores strategic customer relationships and product mix considerations. Discover methods for understanding customers through various classification approaches including demographics, geography, behavior, culture, and psychography. The lecture also covers concepts of device socialism and digital ecosystems, providing valuable insights for developing effective customer segmentation strategies.