Performance Management

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Core Course in Human Resource ManagementAligned with national teaching and industry standards, it integrates the "course-post-competition-certificate" model, focusing on the professionalism and innovation of performance management in the digital economy.

Co-constructed by double-qualified teachers and industry experts, the course adopts task-driven teaching. Combining case studies from renowned enterprises and digital resources, it elaborates on the entire process of performance management and is supported by textbooks published by China Renmin University Press.

Suitable for college students and corporate practitioners, the ASEAN-oriented English version of the course facilitates career development and fosters an international perspective.

Syllabus

Work Domain 1: Master the Basic Theory of Performance Management 掌握绩效管理基本理论

1.1 Understanding the Meaning of Performance 理解绩效的内涵
1.2 Understanding Performance Influencing Factors了解绩效影响因素
1.3.1 The Meaning and Process of Performance Management 绩效管理的含义和流程
1.3.2 Cognitive Case Analysis of Performance Management 绩效管理认知案例对比分析

Work Domain 2: Apply Performance Management Tools 应用绩效管理工具

2.1.1 Key Performance Indicators (KPI) Application:Basic Concepts and Establishment Steps 关键绩效指标（kpi）应用：基本观点和建立步骤
2.1.2 Key Performance Indicators (KPI) Application: Analysis methods, extraction approaches 关键绩效指标（kpi）应用：分析方法、提取途径
2.2.1 Understand the Basic Theory of the Balanced Scorecard 了解平衡计分卡的基本理论
2.2.2 Practical Application of the Balanced Scorecard 平衡记分卡的运用
2.3.1 The Essence and Design of OKRs OKR的内涵与设计
2.3.2 Implementation and Application of OKRs OKR的实施与适用

Work Domain 3: Performance Planning 绩效计划

3.1.1 Roles and Risks of Performance Management Stakeholders绩效管理主体的职责与风险
3.1.2 Performance Management Agent Risk Mitigation and Training绩效管理主体风险规避与培训
3.2.1 Principles and Methods for Setting Weights （ Expert Judgment and Panel of Experts Method）权重设置原则与方法（专家法和专家小组法）
3.2.2 Ranking Method and Weight Factor Judgment Method 排序法和权值因子判断法
3.3.1 Performance Evaluation Indicator Scoring Standards (Completion Ratio Method and Addition/Subtraction Method) 绩效考核指标评分标准（完成比率法和加减法）
3.3.2 Designing Performance Indicator Scoring Standards 考核指标评分标准设计 Interval Progression Method, Critical Indicator Scoring Method, Ranking Method, and Level Description Method 区间递进法、生命指标计分法、排序法与等级说明法

Work Domain 4: Performance Monitoring and Coaching 绩效监控与辅导

4.1 Automotive Performance Monitoring 车企绩效监控
4.2.1 Performance Coaching in Automotive Enterprises 车企绩效辅导
4.2.2 Four-Step Method for Performance Coaching 绩效辅导四步法
4.3 Performance Information Collection in the Automotive Industry 车企绩效信息收集

Work Domain 5: Performance Appraisal 绩效考核

5.1.1 Definition and Characteristics of Subjective Evaluation 主观评价的定义和特点
5.1.2 Specific Methods of Subjective Evaluation 主观评价的具体方法
5.2.1 Behavior-Oriented Objective Appraisal: Three Fundamental Tools 行为导向型客观考核的三大基础工具
5.2.2 Upgraded Tools of Behavior-Oriented Objective Appraisal 行为导向型客观考核方法工具升级
5.2.3 Result-Oriented Objective Appraisal Methods (Part I)— Management by Objectives (MBO) and Performance Standards Method 结果导向型客观考评方法（上）——目标管理法与绩效标准法
5.2.4 Result-Oriented Appraisal Methods (Part II) — From Performance Records to Work Quotas 结果导向型考评方法（下）——从成绩记录法到劳动定额法
5.3 Application of the 360-Degree Appraisal Method 360度考评方法的运用
5.4 Performance Appeals and Handling 绩效申诉与处理
5.5 Current Development and Future Trends of Digital Appraisal Systems 数字化考评系统的开发现状及未来发展趋势

Work Domain 6: Performance Feedback and Improvement 绩效反馈与改进

6.1 The Three-Step Method for Data Analysis of Performance Appraisal Result —From Data Decoding to Management Wisdom 绩效考核结果数据分析三步法——从数据解码到管理智慧
6.2 Performance Feedback Interview— From Scientific Rigor to Emotional Tension 绩效反馈面谈 —— 从科学严谨到情感张力
6.3 "Visible” Performance Improvement —Practical Case of PDCA Cycle Visualization 绩效改进“看得见”——PDCA循环可视化实战案例

Work Domain 7: Application, Diagnosis, and Development of Performance Appraisal Results 绩效考核结果的应用与诊断开发

7.1.1 Application of Performance Appraisal Results in Human Resource Management 绩效考核结果在人力源管理中的应用
7.1.2 Application of Performance Appraisal Results in Organizational Management 绩效考核结果在组织管中的应用