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SAP Learning

Discovering SAP Customer Experience Solutions

via SAP Learning

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Overview

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This course explains how SAP Customer Experience Solutions provide end-to-end solutions that address key priorities of CROs.

Syllabus

  • Introducing SAP Customer Experience Solutions
    • Exploring Growth Leaders Objectives and Challenges
    • Introducing the Chief Revenue Officer (CRO) Narrative for SAP Business Suite
    • Introducing SAP Customer Experience Solutions
  • Illustrating the Chief Revenue Officer (CRO) in the Context of the SAP Portfolio and SAP Business Suite Strategy
    • Discovering How SAP Business Suite Enables Growth Leaders to Achieve Their Top Objectives
    • Emphasizing Business Value Drivers and Benefits of SAP Customer Experience
    • Exploring the Role of the CRO in the Context of SAP’s Portfolio and SAP Business Suite Strategy
    • Illustrating Value Creation with SAP CX through Customer Examples
    • Discovering the Use Case for the SAP CX combined with SAP Business Data Cloud and SAP Business AI
    • Illustrating the Chief Revenue Officer (CRO) in the Context of the SAP Portfolio and SAP Business Suite Strategy
  • Illustrating Growth Transformation Delivered by SAP Business Suite
    • Exploring how SAP Business Suite Creates Value through TechBloom
    • Discovering the CRO Persona through TechBloom
    • Exploring how SAP Business Suite Creates Value through AutoNova
    • Discovering the CRO Persona through AutoNova
    • Illustrating Growth Transformation Delivered by SAP Business Suite

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