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Wireshark: VoIP

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Take an in-depth look at Voice over IP (VoIP) protocols and components, and discover how to troubleshoot VoIP calls.

Syllabus

Introduction

Understand and troubleshoot VoIP
Getting the most out of this course

1. VoIP Overview

Voice over IP (VoIP)
VoIP and Unified Communications (UC)
Digitizing a signal
VoIP components

2. Protocols

Protocols overview
TCP/IP
DHCP
Real-Time Transport Protocol
Real-Time Control Protocol
Skinny Client Control Protocol (SCCP)

3. Connecting Systems

Gateways and gatekeepers
Understanding MGCP and Megaco (H.248)
Session Initiation Protocol
H.323 family
Establishing an H.323 connection
Evaluating H.323

4. Network Operations

Performance overview
Quality of service
Domain Name System
Directory integration
Using STIR/SHAKEN to reduce robocalls

5. Wireshark Statistics

Dissecting a VoIP call
Evaluating call quality
Analyzing an RTP stream
Recognizing jitter

Conclusion

Next steps

Taught by

Lisa Bock

Reviews

4.7 rating at LinkedIn Learning based on 334 ratings

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