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Customer service operations are woven into every aspect of the supply chain, which is why developing skills that support high customer retention and satisfaction is key to a successful career in supply chain management. Whether you're working at the intersection of customer service and supply chain or working toward the SCProâ„¢ certification , these courses can help. Complete the courses, pass the final exam, and earn your certificate.
Note: This learning path was updated on July 15, 2026. If you had already completed the path, your certificate of completion is not affected. If you were in progress, these courses may now be required: Excel: Dashboards for Beginners.
Note: This learning path was updated on July 15, 2026. If you had already completed the path, your certificate of completion is not affected. If you were in progress, these courses may now be required: Excel: Dashboards for Beginners.
- Understand customer service functions in supply chain.
- Define customer value and personas.
- Learn frameworks for managing customers globally.
