Surveys Courses and Certifications

Coursera

Design Smart Surveys with Skip Logic

Learn to choose question types from multiple-choice to open-ended, write clear unbiased phrasing, and implement conditional skip logic that routes respondents past irrelevant sections.

• Coursera
• 2 weeks, 1 hour a week
• Self-Paced
• Paid Course

Coursera

Automate Surveys for Smart Market Insights

Design choice-based conjoint studies to quantify customer preferences, then build no-code workflows connecting survey tools to spreadsheets and messaging apps for automatic exports and alerts.

• Coursera
• 2 weeks, 1 hour a week
• Self-Paced
• Paid Course

Coursera

Create Quick Surveys

Design and launch a five-question customer survey: choose question types, write clear wording, capture demographics, and know when to use qualitative versus quantitative research.

• Coursera
• 1 hour 16 minutes
• Self-Paced
• Paid Course

Framework for Data Collection and Analysis

777 ratings at Coursera

Learn to match a research question to available data sources, turn it into measurable pieces, plan analysis, and quantify data quality errors using a total survey error framework.

• Coursera
• 4 weeks, 2 hours a week
• Self-Paced
• Paid Course

Salesforce

Get Started with Salesforce Surveys

Gain insights into what your customers and users think and refine your customer feedback strategy.

• Trailhead
• 5-6 hours
• Self-Paced
• Free Online Course

Screening Research Participants with Screener Surveys

Select the best study participants for improved user research outcomes. Identify the traits of an ideal participant. Design screener surveys that effectively find good candidates. Analyze screener dat

• Nielsen Norman Group
• 5 hours
• Self-Paced
• Paid Course

Create surveys with Dynamics 365 Customer Voice

Learn how to create and send surveys with Dynamics 365 Customer Voice

• Microsoft Learn
• 5 hours 43 minutes
• Self-Paced
• Free Online Course

Dealing With Missing Data

139 ratings at Coursera

Learn to weight sample surveys and impute missing items: base weights, nonresponse adjustment, poststratification, raking, general regression estimation, and R packages sampling, survey, and PracTools.

• Coursera
• 5 weeks, 4 hours a week
• Self-Paced
• Paid Course

Strategies for Effective Engagement

58 ratings at Coursera

This course exposes the student to a variety of tools used to engage stakeholders, collect data, and more deeply understand the community.

• Coursera
• 3 weeks, 3 hours a week
• Self-Paced
• Paid Course

Coursera

Analyze User Research Data with Microsoft Forms

50 ratings at Coursera

Create and analyze a user research survey in Microsoft Forms: set an objective, choose question types, distribute it, collect responses, and turn results into business decisions.

• Coursera
• 1 hour 23 minutes
• Self-Paced
• Paid Course

Coursera

Build Trustworthy AI: Measure Human Connection

Measure trust in AI companions: classify anthropomorphic signals as warmth or competence, administer a two-question survey, and apply threshold rules for human escalation.

• Coursera
• 2 weeks, 1 hour a week
• Self-Paced
• Paid Course

Coursera

Analyze and Act on Audience Insights

Run survey studies end-to-end on SurveyMonkey and Typeform, segment response data by demographics in Excel, and present findings as charts with strategic recommendations.

• Coursera
• 2 weeks, 1 hour a week
• Self-Paced
• Paid Course

Coursera

Communicate Campaign Updates

Structure campaign updates around KPIs, blockers, and asks, then design surveys and analyze the feedback to keep improving how stakeholders read and act on your reports.

• Coursera
• 1 hour 18 minutes
• Self-Paced
• Paid Course

Identifying Community Needs for Public Library Management

10 ratings at edX

Learn how to conduct research, surveys, and interviews as well as how to analyze data to better assess the local needs and wants of a public library community.

• edX
• 4 weeks, 4-5 hours a week
• Self-Paced
• Free Online Course (Audit)

ACCU Conference

What Can We Learn From the Results of C++ Community Surveys?

Discover how to interpret C++ community survey results, understand research methodologies, and learn to identify biases in data collection for making informed decisions about C++ development trends.

• YouTube
• 1 hour 3 minutes
• Self-Paced
• Free Video