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Coursera

Automate Surveys for Smart Market Insights

Coursera via Coursera

Overview

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This course builds specialized skills in sophisticated survey methodology and research workflow automation, designed for professionals looking to elevate their market research capabilities. You’ll move beyond basic surveys to master conjoint analysis, a powerful technique for quantifying customer preferences and understanding the trade-offs they make when choosing a product. Through hands-on, simulated exercises, you will learn to design a choice-based study, optimize it for statistical efficiency, and interpret the results to guide strategic decisions in product design and pricing. In the second half of the course, you will tackle a common research bottleneck: manual data management. You will learn to create no-code workflow automations that connect survey platforms with data storage and communication steps using a browser‑based simulation tool. You’ll design workflows that automatically export new data and trigger real-time notifications to your team. By combining advanced analytics with smart automation, you will develop a technical skill set that dramatically enhances research efficiency, reduces manual error, and enables your organization to act on deep customer insights faster than ever before. This course equips you to become a more strategic and efficient market research analyst.

Syllabus

  • Conjoint Analysis for Preference Measurement
    • This module introduces the core principles of conjoint analysis, a premier method for understanding customer choices. Learners will explore why it's a superior technique for measuring preferences compared to simple rating scales. They will learn how to define product attributes and levels, set up a choice-based study in a simulated environment, and optimize the design to ensure statistical validity. The module uses the classic Courtyard by Marriott case study to illustrate the real-world power of getting this methodology right.
  • Research Workflow Automation & Integration
    • In this module, learners shift from data collection methodology to data management efficiency. They will discover the common pains of manual data handling and learn how to solve them by building automated workflows. Using a simulated no-code environment, learners will connect a survey tool to a spreadsheet and a team messaging app, creating a seamless flow of information that triggers data exports and real-time alerts.

Taught by

LearningMate

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