Customer Relationship Management Courses and Certifications

Coursera

Marketing Automation with AI and HubSpot: Plan to Execution

11 ratings at Coursera

Learn to develop and execute a marketing automation strategy using AI and HubSpot. Create lead nurturing workflows, design campaigns, and analyze performance with ChatGPT and HubSpot integration.

• Coursera
• 2 hours 21 minutes
• On-Demand
• Paid Course

Microcredential

Zoho Sales Representative

13 ratings at Coursera

Master the art and science of sales with expert guidance from Zoho's leaders, gaining industry insights, hands-on CRM training, and real-world applications for a competitive edge in your career.

• Coursera
• 20 weeks, 10 hours a week
• On-Demand
• Paid Course
• 5 courses

Board Infinity

ABAP RESTful Programming Model (RAP) and Extensions

10 ratings at Coursera

Master ABAP RESTful Programming Model to build scalable SAP S/4HANA applications with CDS views, behavior definitions, EML, and Fiori Elements using modern development practices.

• Coursera
• 12 hours 52 minutes
• On-Demand
• Paid Course

LearnKartS

Salesforce Admin Functions

13 ratings at Coursera

Comprehensive training on advanced Salesforce administration, covering security, data management, automation, and deployment. Equips learners with essential skills for optimizing Salesforce environments.

• Coursera
• 10 hours 43 minutes
• On-Demand
• Paid Course

Coursera

Best Practices for Marketing with Facebook Messenger

13 ratings at Coursera

Discover effective strategies for leveraging Facebook Messenger in marketing, including creating a Business Page, increasing sales, and building customer relationships.

• Coursera
• 1 hour 25 minutes
• On-Demand
• Paid Course

Coursera

Fundamentals of Customer Acquisition Management

12 ratings at Coursera

Explore customer acquisition strategies, branding principles, and analytics to attract and retain customers. Learn to craft effective campaigns, leverage market advantages, and make data-driven decisions across channels.

• Coursera
• 1 hour 44 minutes
• On-Demand
• Paid Course

LearnKartS Microcredential

Salesforce Platform App Builder Certification Prep

14 ratings at Coursera

Comprehensive training for Salesforce Platform App Builder certification, covering fundamentals, security, automation, Lightning App Builder, and deployment strategies with hands-on practice and exam preparation.

• Coursera
• 8 weeks, 3 hours a week
• On-Demand
• Paid Course
• 4 courses

Packt

Sales Strategies and Techniques

12 ratings at Coursera

Master proven sales techniques to close deals confidently, handle objections effectively, and transform from salesperson to trusted advisor using consultative selling approaches and the PULSE model.

• Coursera
• 4 hours 23 minutes
• On-Demand
• Paid Course

Learning SAP SD (Sales and Distribution)

1012 ratings at LinkedIn Learning

Learn about the essential components of the SAP Sales and Distribution (SD) module and how SAP SD integrates into the SAP ERP suite.

• LinkedIn Learning
• 1 hour 20 minutes
• On-Demand
• Free Trial Available

Learning SAP Sales and Distribution (SD Module)

1027 ratings at LinkedIn Learning

Learn to use the SAP Sales and Distribution module to ensure you can reach customers, send orders on time, and receive payment.

• LinkedIn Learning
• 1 hour 20 minutes
• On-Demand
• Free Trial Available

SAP Financials Essential Training

1029 ratings at LinkedIn Learning

Learn how to use the financial accounting module of SAP ERP.

• LinkedIn Learning
• 1-2 hours
• On-Demand
• Free Trial Available

Sport Analytics: Data Driven Decision Making

8 ratings at edX

Explore data-driven decision making in sports, covering analytics history, on-field impact, business applications, and sponsorship evaluation. Gain insights into statistical techniques and industry trends.

• edX
• 4 weeks, 3-5 hours a week
• On-Demand
• Free Online Course (Audit)

LearnKartS Microcredential

Salesforce Admin & App Builder Certification Prep

9 ratings at Coursera

Master Salesforce administration and app development with hands-on training aligned to certification exams. Gain skills in CRM fundamentals, security, custom apps, data management, and deployment strategies.

• Coursera
• 8 weeks, 3 hours a week
• On-Demand
• Paid Course
• 5 courses

Khalifa University Microcredential

AI for Executives

5 ratings at Coursera

Master AI leadership fundamentals, decision-making strategies, and CRM applications to drive business transformation and build responsible governance frameworks.

• Coursera
• 4 weeks, 10 hours a week
• On-Demand
• Paid Course
• 3 courses

Salesforce.com: Sales Cloud for Sales Representatives (Live Online)

8 ratings at CourseHorse

Master the tools to build and manage strong customer relationships using one of the most powerful CRM platforms in the industry.

• CourseHorse
• 6 hours
• On-Demand
• $395.00