Customer Relationship Management Courses and Certifications

Sales & Business Development Masterclass with AI 2026

37 ratings at Udemy

Learn sales strategies, closing techniques, objection & growth tactics with automation and AI-based sales support.

• Udemy
• 4 hours 27 minutes
• On-Demand
• Paid Course

Artificial Intelligence for Sales Execution and Engagement

36 ratings at Udemy

Business Development | Sales Execution | Sales Engagement | Artificial Intelligence | Sales

• Udemy
• 1 hour 22 minutes
• On-Demand
• Paid Course

Microcredential

Google Digital Customer Engagement

33 ratings at Coursera

Master digital marketing fundamentals to attract customers, optimize e-commerce, and build lasting brand loyalty through targeted campaigns and social media engagement.

• Coursera
• 4 weeks, 5 hours a week
• On-Demand
• Paid Course
• 6 courses

Migrating SAP Workloads to AWS

32 ratings at Coursera

Learn how to migrate SAP workloads to AWS Cloud, improving performance and reducing costs. Explore the migration process, relevant AWS services, and tools through a fictional company case study.

• Coursera
• 1 hour 3 minutes
• On-Demand
• Paid Course

Conga CPQ Essentials: Optimize Quote Generation (Salesforce)

33 ratings at Udemy

A Step-by-Step Journey to Mastering Conga CPQ for Efficient Sales Operations in Salesforce ecosystem

• Udemy
• 8 hours 41 minutes
• On-Demand
• Paid Course

Building Customer Loyalty

1089 ratings at LinkedIn Learning

Build customer loyalty. Learn how to identify and retain your most valuable customers and keep them loyal for life.

• LinkedIn Learning
• 32 minutes
• On-Demand
• Free Trial Available

Automated a Manufacturing Business From A to Z with ODOO AI

26 ratings at Udemy

Master Manufacturing Operations, MRP, Work Centers, Costs, From Fundamentals to Advanced Strategies in Odoo

• Udemy
• 4 hours 16 minutes
• On-Demand
• Paid Course

Dynamics 365 CRM + PowerApps Developer Course - Part 3

26 ratings at Udemy

Automate processes in Dynamics 365 CRM using Workflows, Business Rules, BPFs, Actions and Solutions

• Udemy
• 4 hours 40 minutes
• On-Demand
• Paid Course

Microcredential

Generative AI for Sales Professionals

22 ratings at Coursera

Unlock sales potential with AI: Deepen customer understanding, optimize lead generation, craft compelling content, automate tasks, and make data-driven decisions using Microsoft Copilot for Sales.

• Coursera
• 4 weeks, 5 hours a week
• On-Demand
• Paid Course
• 3 courses

Microcredential

AI for Sales

22 ratings at Coursera

Discover how to transform your sales performance with AI tools, from foundational literacy to building custom agents and automated workflows for enhanced productivity.

• Coursera
• 8 weeks, 2 hours a week
• On-Demand
• Paid Course
• 3 courses

Salesforce Admin Certification Prep (Live Online)

22 ratings at CourseHorse

Master the skills needed to become a certified Salesforce admin with this hands-on online course.

• CourseHorse
• 40 hours
• On-Demand
• $3,495.00

Copilot for Sales

16 ratings at Coursera

Revolutionize your sales process with AI-powered automation, insights, and streamlined communication. Master email drafting, meeting management, content creation, and knowledge retrieval to boost productivity and drive growth.

• Coursera
• 7 hours 9 minutes
• On-Demand
• Paid Course

LearnKartS

Salesforce Reports and Dashboards

15 ratings at Coursera

Learn to create, customize, and manage Salesforce reports and dashboards. Master data visualization, advanced reporting features, and optimize layouts for insightful business analytics.

• Coursera
• 2 hours 56 minutes
• On-Demand
• Paid Course

Converting Users Into Brand Champions

19 ratings at Udemy

Turn customers into brand champions and brand ambassadors for your app, business, or brand

• Udemy
• 1 hour 56 minutes
• On-Demand
• Paid Course

Queen's University

Strategic Account Management

13 ratings at edX

Learn the sought-after skills required to effectively maintain, retain and grow existing enterprise partnerships and customers.

• edX
• 6 weeks, 4-6 hours a week
• On-Demand
• Free Online Course (Audit)