Knowledge Accelerators Courses

Data-Driven Decisions with Power BI

267 ratings at Coursera

Aprende a usar Power BI desde cero, gestionando páginas, visualizaciones y datos. Importa, conecta, limpia y modela datos, crea y publica informes, y domina la creación de dashboards.

• Coursera
• 9 hours 35 minutes
• Self-Paced
• Paid Course

Customer Service Fundamentals

1914 ratings at Coursera

Develop essential skills for IT customer service: communication, empathy, problem-solving, and process adherence. Interactive training prepares you for entry-level roles in tech support and client care.

• Coursera
• 14 hours 9 minutes
• Self-Paced
• Paid Course

The ABC's of GDPR: Protecting Privacy in an Online World

73 ratings at Coursera

Comprehensive overview of GDPR for professionals, covering compliance roles, data subject rights, organizational responsibilities, and non-compliance consequences.

• Coursera
• 1 hour 58 minutes
• Self-Paced
• Paid Course

Cybersecurity Awareness Essentials for Employees

46 ratings at Coursera

Discover essential strategies to protect yourself against cyber threats like phishing, ransomware, and social engineering in this engaging, conversational training designed for busy professionals of all experience levels.

• Coursera
• 2 hours 1 minute
• Self-Paced
• Paid Course

Credential

Microsoft 365 Copilot: Boost Productivity & Build Agents

28 ratings at Coursera

Master Microsoft 365 Copilot to automate tasks, enhance collaboration, and build custom agents across Excel, Word, Teams, and more for career-ready AI skills.

• Coursera
• 8 weeks, 2 hours/week
• Self-Paced
• Paid Course
• 5 courses

Microsoft Copilot in Excel: Smarter Data Analysis Made Easy

20 ratings at Coursera

Master Microsoft Copilot's capabilities in Excel to automate data analysis, create impactful visualizations, and streamline workflows. Perfect for Excel users seeking AI-powered efficiency in data transformation and insights.

• Coursera
• 2 hours 49 minutes
• Self-Paced
• Paid Course

Microsoft 365 Copilot: Harness AI across your Microsoft Apps

16 ratings at Coursera

Master Microsoft Copilot's AI capabilities to streamline data analysis, create impactful visualizations, and automate workflows across Word, Excel, and PowerPoint - boosting productivity and communication effectiveness.

• Coursera
• 1 hour 46 minutes
• Self-Paced
• Paid Course

Beginner Microsoft Copilot: AI Prompts & Workflows

10 ratings at Coursera

Master AI-powered productivity with Microsoft Copilot across Microsoft 365, learning effective prompting, content creation, and workflow automation to transform your daily work efficiency.

• Coursera
• 2 hours 21 minutes
• Self-Paced
• Paid Course

Microsoft Planner - Essential Training for Managing Projects

Master Microsoft Planner to streamline project management, organize tasks with buckets and labels, track progress through multiple views, and integrate seamlessly with Microsoft 365 tools.

• Coursera
• 2 hours 41 minutes
• Self-Paced
• Paid Course

Change Management Fundamentals: ADKAR for Beginners

Master the ADKAR change management model to lead organizational change with empathy, build buy-in, teach new behaviors, and measure adoption across any role or industry.

• Coursera
• 1 hour
• Self-Paced
• Paid Course

ChatGPT for Work: Productivity & Automation with Custom GPTs

Master ChatGPT for work with beginner-friendly workflows covering prompt crafting, writing, planning, Custom GPTs, and automation—applicable across roles with clear guidance on free vs. paid features.

• Coursera
• 2 hours 47 minutes
• Self-Paced
• Paid Course

Advanced Microsoft 365 Copilot AI: Build & Use Agents

Master advanced Microsoft 365 Copilot by building custom agents in Copilot Studio, applying responsible AI governance, and automating workflows for enterprise productivity.

• Coursera
• 3 hours 48 minutes
• Self-Paced
• Paid Course

Dive Deeper into Data-Driven Decisions with Power BI

Master Microsoft Power BI to transform raw data into actionable insights and compelling visual stories through hands-on practice with dashboards, reports, and business intelligence tools.

• Coursera
• 9 hours 12 minutes
• Self-Paced
• Paid Course

Microsoft 365 Copilot AI: Collaboration & Team Productivity

Unlock Microsoft 365 Copilot's power to enhance team collaboration, streamline meetings, and boost productivity across Whiteboard, Loop, Teams, and Planner tools.

• Coursera
• 2 hours 29 minutes
• Self-Paced
• Paid Course

Microsoft 365 Copilot AI: Excel, Word, Teams, Outlook +

Master AI-powered productivity across Word, Excel, PowerPoint, Outlook, Teams, and OneNote with Microsoft 365 Copilot to automate tasks and work smarter in just 4 hours.

• Coursera
• 4 hours 4 minutes
• Self-Paced
• Paid Course