Overview

Advanced Microsoft 365 Copilot AI: Build & Use Agents Take your Microsoft Copilot skills to the next level by building, deploying, and managing Copilot agents responsibly. This advanced course shows you how to create custom agents in Copilot Studio, apply responsible AI principles, and use agents confidently in real workplace scenarios. Why This Course Matters Copilot agents are the next step in AI-powered productivity for Microsoft 365. As organizations move beyond basic prompting to automation and agent-driven workflows, professionals need to know how to build agents and use them responsibly. This course combines hands-on agent creation with practical responsible AI and governance best practices. Career Impact • Move beyond basic prompting by designing Copilot agents that automate repeatable workflows and decisions • Organizations using AI agents are 2× more likely to scale AI beyond individual use, increasing demand for agent builders • Build advanced skills for roles in automation, digital transformation, and responsible AI governance What You’ll Learn • Build, test, and refine Copilot agents in Copilot Studio • Create agents from prompts, files, and knowledge sources • Use Copilot agents in SharePoint and Microsoft 365 workflows • Understand generative AI, including LLMs and key limitations • Identify risks, bias, sensitive AI use cases, and apply responsible AI governance • Use Copilot Coaches to improve prompting and execution What Makes This Course Unique ✔ Hands-on experience with Copilot Studio and real agent scenarios ✔ Combines Copilot agent building with responsible AI governance ✔ Focuses on enterprise-ready, ethical AI use ✔ Serves as the capstone course in a 5-course Microsoft Copilot Specialization ✔ Short, focused format (6-8 hours) with immediate real-world application Who Should Take This Course • Professionals already using Microsoft Copilot who want advanced skills • Business, operations, and IT professionals exploring AI automation • Team leads or managers responsible for AI-enabled workflows Build smarter agents. Use AI responsibly. Lead with confidence. Enroll now and advance your AI forward, enterprise-ready skills.

Syllabus

AI Governance: Understand and Define AI Governance

Explore AI governance and the responsible use of Microsoft Copilot. Learn how to apply generative AI safely, develop your own Copilot-like agents, and follow best practices for ethical, effective AI in professional workflows. By the end of this module, you’ll understand how to maximize AI’s potential while using it responsibly.

AI Governance: Practice Responsible AI Use

Build a strong foundation for responsible AI use in this module on AI governance. Learn key principles for ethical AI, be able to recognize high-risk scenarios, apply governance frameworks, and use Microsoft Copilot responsibly in daily work. By the end of this module, you’ll be ready to support effective AI oversight and help your organization use AI with clarity.

Enhance Your Workflow with Copilot Agents in Microsoft 365

Welcome to the world of Copilot agents. In this module, you’ll learn how to create simple agents in Microsoft 365 Copilot, use them to retrieve information and summarize content, and explore built-in SharePoint agents that help you manage information more easily. Discover how agents can turn complex tasks into streamlined, dependable workflows.

Build an Agent in Copilot Studio

It's time to Build your own Copilot agents in Microsoft Copilot Studio. This module will show you how to navigate its interface, while using topics, actions, and variables to structure conversations. These elements will help you create an agent that is ready to automate tasks and provide information efficiently. By the end, you’ll be able to design, test, and refine agents that enhance productivity and streamline workflows across your organization.

Get Assistance from Copilot Coaches

Copilot Coaches are designed to guide you through tasks step-by-step, offering suggestions, structure, and support as you work. In this module, you’ll learn how to interact with coaches, understand what they can help you accomplish, and use their guidance to plan, refine, or troubleshoot your work. By the end, you’ll know when to turn to a coach, and how to get clear, actionable support when you do.

Utilize AI Best Practices in the Workplace

A final module on how to use AI responsibly and effectively in the workplace. You’ll explore strategies to recognize risks, address ethical challenges, and integrate AI into daily workflows. By the end of this module, you’ll be equipped with best practices to enhance productivity while maintaining ethical standards.