Class Central is learner-supported. When you buy through links on our site, we may earn an affiliate commission.

Coursera

Microsoft 365 Copilot for Marketing and Campaign Automation

via Coursera

Overview

Google, IBM & Meta Certificates – 40% Off
One plan covers every Professional Certificate on Coursera.
Unlock All Certificates
AI is fundamentally reshaping how marketing teams plan campaigns, create content, and engage with customers. Organizations are increasingly turning to tools like Microsoft 365 Copilot to automate routine tasks, generate personalized content at scale, and extract actionable insights from marketing data faster than ever before. This Microsoft 365 Copilot for Marketing and Campaign Automation course is designed for marketing professionals, content strategists, campaign managers, and digital marketers who want to harness AI to elevate their work. No advanced technical background is required; the focus is on practical application within the tools you already use. You'll explore how Copilot integrates across the Microsoft 365 ecosystem to support every stage of the marketing lifecycle, from campaign planning and content creation to performance tracking and customer engagement. The course emphasizes real-world scenarios, helping you connect AI capabilities directly to marketing outcomes. Through hands-on modules, you'll learn how to craft high-performing ad copy and campaign messaging using Copilot, design compelling presentations, build and refine email campaigns, and generate content variations for A/B testing. You'll also discover how to use Copilot for market trend analysis and audience segmentation, giving your team a competitive edge in understanding and responding to customer behavior. The course goes beyond individual tasks. You'll also learn how to build custom AI agents using Copilot Studio, including content request agents and brand guidelines assistants, that your entire team can use to work more consistently and efficiently. A dedicated module on Responsible AI ensures you understand data protection, compliance, bias awareness, and the governance frameworks that support ethical AI use in marketing environments. The course concludes with a capstone project where you'll apply everything you've learned to design and execute an end-to-end AI-powered marketing workflow using Microsoft 365 Copilot. Whether you work in brand management, content, demand generation, or marketing operations, this course gives you the skills and confidence to transform how your team creates, executes, and optimizes marketing campaigns with AI. Enroll in this Microsoft 365 Copilot for Marketing course to build job-ready AI marketing skills and lead your organization's shift toward intelligent, automated campaign execution.

Syllabus

  • Module 1: Introduction to Microsoft 365 Copilot and AI in Marketing
    • Explore the rise of AI in marketing, get introduced to Microsoft 365 Copilot, and understand how Microsoft Graph enables secure brand and data integration. Includes a real-world case study with Pulse Creative Agency and an introduction to Responsible AI principles.
  • Module 2: Core Copilot Skills for Marketing
    • Build foundational Copilot skills for everyday marketing tasks, from writing ad copy and campaign messages to designing presentations and creating blog and social media content. Includes a case study with BrandHive.
  • Module 3: Advanced Copilot Applications in Marketing
    • Deepen your Copilot skills with advanced applications, including A/B testing content variations, personalized email campaigns, and AI-assisted market trend analysis. Includes a case study with FreshWave Foods.
  • Module 4: Copilot Studio Agent for Marketing
    • Get hands-on with Copilot Studio. Learn to design and build custom marketing agents, including a content request agent and a brand guidelines Q&A agent, to automate team workflows and ensure brand consistency.
  • Module 5: Optimizing Copilot in Marketing
    • Refine your Copilot outputs through prompt engineering for tone and messaging, and learn how to integrate Copilot with analytics dashboards for smarter campaign insights. Includes a case study with AdSphere.
  • Module 6: Responsible AI with Copilot — Policy, Safety & Trust
    • Understand the principles of responsible AI in practice, including data protection, compliance, bias and hallucination risks, human oversight, and how to operationalize ethical AI across your marketing function.
  • Module 7: Capstone Project — End-to-End Marketing with Copilot
    • Apply your learning in a comprehensive hands-on capstone project. Using a step-by-step guide, you'll build and execute a complete AI-powered marketing workflow with Microsoft 365 Copilot from strategy through execution.

Taught by

AI CERTs Team

Reviews

Start your review of Microsoft 365 Copilot for Marketing and Campaign Automation

Never Stop Learning.

Get personalized course recommendations, track subjects and courses with reminders, and more.

Someone learning on their laptop while sitting on the floor.