Microsoft 365 Copilot: Boost Productivity & Build Agents
Knowledge Accelerators via Coursera Specialization
Overview
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Unlock the full potential of Microsoft 365 Copilot and transform how you work. This Specialization guides learners from foundational AI skills to advanced automation, collaboration, and agent-building capabilities.
You’ll learn to:
Apply Copilot to real-world professional workflows Automate repetitive tasks across Excel, Word, Outlook, Teams, Powerpoint, and SharePoint Enhance team collaboration and streamline communication Build custom Copilot agents to solve problems
Through practical exercises and interactive projects, you’ll gain transferable, career-ready skills, develop confidence using AI responsibly, and acquire the expertise to work smarter, improve productivity, and lead AI adoption in your organization.
Syllabus
- Course 1: Beginner Microsoft Copilot: AI Prompts & Workflows
- Course 2: Microsoft 365 Copilot AI: Excel, Word, Teams, Outlook +
- Course 3: Microsoft 365 Copilot AI: Office Automation & Workflows
- Course 4: Microsoft 365 Copilot AI: Collaboration & Team Productivity
- Course 5: Advanced Microsoft 365 Copilot AI: Build & Use Agents
Courses
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Unlock the power of AI in your daily workflow. Microsoft Copilot is changing how work gets done across Microsoft 365. This beginner-level course teaches you how to use Copilot and generative AI effectively by learning how to prompt, create, and work more efficiently with the tools you already use. Why This Course Matters: AI-powered productivity tools are quickly becoming standard in modern workplaces. Learning how to use Microsoft Copilot effectively helps you reduce repetitive tasks, brainstorm efficiently, improve the quality of your work, and make better decisions using AI-assisted insights. Career Impact: Professionals who use AI assistants report saving significant time each week on routine work. Adding Microsoft Copilot skills to your resume demonstrates practical AI literacy, productivity expertise, and readiness for AI-enabled roles across industries. What You’ll Learn: • Understand how Microsoft Copilot works across Microsoft 365 • Write effective prompts to get accurate, useful AI responses • Create and edit text, images, and summaries with Copilot • Use Copilot Chat to support meetings, content, and research • Apply Copilot in Microsoft's everyday tools, including Windows 11 and Bing What Makes This Course Unique: ✔ Hands-on activities with real-world Copilot prompts ✔ Focus on prompting and content creation, not just features ✔ Practical use of Copilot across Microsoft 365, Windows 11, and Bing ✔ Short, focused learning experience (about 3 hours) ✔ First course in a multi-course Microsoft Copilot specialization Who Should Take This Course: • Office professionals looking to improve productivity with AI • Beginners exploring Microsoft Copilot and generative AI • Job seekers building practical, in-demand AI skills • Anyone using Microsoft 365 who wants to work more efficiently Start today and transform the way you work with AI-powered tools!
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Advanced Microsoft 365 Copilot AI: Build & Use Agents Take your Microsoft Copilot skills to the next level by building, deploying, and managing Copilot agents responsibly. This advanced course shows you how to create custom agents in Copilot Studio, apply responsible AI principles, and use agents confidently in real workplace scenarios. Why This Course Matters Copilot agents are the next step in AI-powered productivity for Microsoft 365. As organizations move beyond basic prompting to automation and agent-driven workflows, professionals need to know how to build agents and use them responsibly. This course combines hands-on agent creation with practical responsible AI and governance best practices. Career Impact • Move beyond basic prompting by designing Copilot agents that automate repeatable workflows and decisions • Organizations using AI agents are 2× more likely to scale AI beyond individual use, increasing demand for agent builders • Build advanced skills for roles in automation, digital transformation, and responsible AI governance What You’ll Learn • Build, test, and refine Copilot agents in Copilot Studio • Create agents from prompts, files, and knowledge sources • Use Copilot agents in SharePoint and Microsoft 365 workflows • Understand generative AI, including LLMs and key limitations • Identify risks, bias, sensitive AI use cases, and apply responsible AI governance • Use Copilot Coaches to improve prompting and execution What Makes This Course Unique ✔ Hands-on experience with Copilot Studio and real agent scenarios ✔ Combines Copilot agent building with responsible AI governance ✔ Focuses on enterprise-ready, ethical AI use ✔ Serves as the capstone course in a 5-course Microsoft Copilot Specialization ✔ Short, focused format (6-8 hours) with immediate real-world application Who Should Take This Course • Professionals already using Microsoft Copilot who want advanced skills • Business, operations, and IT professionals exploring AI automation • Team leads or managers responsible for AI-enabled workflows Build smarter agents. Use AI responsibly. Lead with confidence. Enroll now and advance your AI forward, enterprise-ready skills.
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Work better together with Microsoft Copilot. This course shows you how to use Microsoft Copilot to strengthen collaboration, improve communication, and create more inclusive, productive team workflows across Microsoft 365. Why This Course Matters: Modern teams collaborate across meetings, shared workspaces, tasks, and ideas—often asynchronously. Microsoft Copilot helps teams stay aligned by summarizing discussions, organizing ideas, managing plans, and improving clarity and accessibility across shared content. Career Impact: - Cut meeting overload, coordination friction, and follow-ups with AI-powered collaboration - Gain job-ready collaboration and accessibility skills for AI-driven workplaces - Teams using AI collaboration tools see 20–30% faster task completion and improved focus By the end of this course, you will be able to: - Brainstorm, organize, and summarize ideas using Copilot in Whiteboard - Create, refine, and manage shared content in Microsoft Loop - Prepare meeting agendas, notes, and follow-ups with Copilot - Manage tasks, plans, and priorities using Copilot in Planner - Improve clarity, tone, and accessibility across documents and presentations - Translate, summarize, and analyze content to support diverse teams What Makes This Course Unique: ✔ Focuses on collaboration, teamwork, and shared productivity ✔ Strong emphasis on accessibility and inclusive communication ✔ Covers Whiteboard, Loop, Teams, Planner, and Microsoft 365 collaboration tools ✔ Short, focused learning experience (about 2.5 hours) Who Should Take This Course: - Project managers, team leads, and collaborators - Professionals working in cross-functional or distributed teams - Anyone responsible for meetings, shared content, or task coordination Enroll now to use Microsoft Copilot to collaborate more effectively, support inclusivity, and keep teams aligned and productive.
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Unlock AI-powered productivity with Microsoft Copilot. This beginner-friendly course shows you how to transform everyday work using Microsoft Copilot across six core Microsoft 365 apps: Word, Excel, PowerPoint, Outlook, Teams, and OneNote. Why This Course Matters Emails, meetings, documents, and data tasks consume much of the modern workday. Microsoft Copilot helps automate repetitive work, summarize information, and surface insights so you can focus on higher-value tasks instead of manual effort. Career Impact Professionals who use Copilot report faster turnaround on routine work and clearer communication across teams. Copilot skills are increasingly expected in business, administrative, and analytical roles, making this a practical addition to your resume. What You’ll Learn • Navigate the Microsoft 365 homepage and access Copilot • Use Copilot to draft, summarize, and format documents in Word • Analyze data, apply formulas, and create visuals in Excel • Create and refine presentations in PowerPoint • Draft, prioritize, and summarize emails in Outlook • Prepare for and recap meetings in Teams • Organize notes and ideas efficiently in OneNote What Makes This Course Unique ✔ Covers six major Microsoft apps in one course ✔ Hands-on practice with real workplace scenarios ✔ Practical focus on emails, meetings, documents, and automation ✔ Designed for busy professionals: Complete in just 4 hours Who Should Take This Course? • Office professionals and knowledge workers • Business analysts, project managers, and administrative staff • Beginners ready to apply Copilot in daily workflows • Anyone using Microsoft 365 who wants to work more efficiently Enroll now and start using Microsoft Copilot to work smarter, faster, and with greater clarity.
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Boost productivity and streamline professional workflows with Microsoft Copilot. This course helps you apply Copilot across Microsoft 365 apps including Word, Excel, PowerPoint, Outlook, OneDrive, Forms, and SharePoint to create, analyze, refine, and share business content faster and with greater clarity. Why This Course Matters: Modern work involves managing multiple files, drafting polished communications, analyzing budgets, and collaborating across teams. Microsoft Copilot helps reduce manual effort by summarizing information, refining tone, analyzing data, and generating structured content—so you can focus on decisions, not busywork. Career Impact: Professionals who can apply AI across documents, data, presentations, and email workflows are increasingly valued in business, operations, sales, and project-based roles. Copilot proficiency positions you as a productivity multiplier and a trusted problem-solver within your team. What You’ll Learn: • Create and refine documents, proposals, and FAQs in Word • Draft professional emails and optimize correspondence in Outlook • Build and enhance presentations in PowerPoint using AI • Analyze budgets, sort data, and visualize insights in Excel • Summarize, compare, and extract insights from multiple files in OneDrive • Create forms, site pages, and content in SharePoint with Copilot What Makes This Course Unique: ✔ Focuses on end-to-end, real-world office workflows ✔ Emphasizes cross-file analysis and business communication ✔ Covers Word, Excel, PowerPoint, Outlook, OneDrive, Forms, and SharePoint ✔ Short, focused experience (about 3 hours) with immediate application Who Should Take This Course: • Office professionals and knowledge workers using AI to drive productivity • Project managers, sales professionals, and team leads • Anyone using Microsoft 365 who wants to apply AI to real business tasks Enroll now to turn Microsoft Copilot into a practical, everyday advantage in your work.
Taught by
Keith Gibson