Microsoft Copilot: Better Prompts, Agents & AI in M365 Apps

Knowledge Accelerators via Coursera

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Provider

Coursera
Pricing

Paid Course
Languages

English
Certificate

Certificate Available
Effort

1 hour
Sessions

Self-Paced
Level

Beginner
Subtitles

English

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Overview

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Master Microsoft Copilot Chat and build a strong foundation in AI-powered work. This beginner-friendly course introduces the fundamentals of AI Governance and Microsoft Copilot Chat, helping you understand how generative AI works, how to use it responsibly, and how to apply it effectively in everyday business scenarios. Why This Course Matters? Artificial intelligence is rapidly becoming a core workplace skill. As organizations adopt AI tools like Microsoft Copilot, professionals need more than just access to the technology; they need the knowledge to use it effectively, responsibly, and securely. Understanding how AI generates responses, how to communicate with it through effective prompting, and when to leverage specialized AI agents can help you work more efficiently and make better decisions. Career Impact: AI literacy is becoming an essential skill across industries. Professionals who understand how to work with AI tools can complete tasks more efficiently, improve the quality of their work, and adapt to emerging workplace technologies. Developing Copilot skills can strengthen your productivity, communication, and problem-solving abilities while demonstrating your readiness to work in AI-enabled environments. What You'll Learn • Understand the fundamentals of AI Governance and responsible AI use • Explain how Microsoft Copilot Chat generates responses and interacts with user prompts • Write effective prompts to achieve more accurate and useful results • Refine and improve AI-generated responses through prompt iteration • Use Copilot agents for specialized tasks and workflows • Identify when to use Copilot Chat versus specialized agents • Apply Copilot to common workplace scenarios involving research, writing, analysis, and productivity What Makes This Course Unique? ✔ Combines AI Governance principles with hands-on Copilot skills ✔ Focuses on practical workplace applications rather than theory alone ✔ Teaches prompt engineering techniques that can be applied immediately ✔ Introduces specialized Copilot agents and real-world use cases ✔ Designed for beginners with no prior AI experience required Who Should Take This Course? • Professionals looking to improve productivity with AI tools • Business users who want to understand and apply Microsoft Copilot • Managers and team members adopting AI-enabled workflows • Students and lifelong learners building AI literacy skills • Anyone interested in using generative AI more effectively and responsibly Enroll now and learn how to use Microsoft Copilot Chat with confidence, create better prompts, leverage specialized AI agents, and apply AI responsibly in your everyday work.

Syllabus

Get Started With AI-Based Chat

Welcome to the Get Started With AI-Based Chat module, where you'll embark on an exciting journey into the world of AI with M365 Copilot. You'll learn how to navigate and effectively use Copilot Chat, empowering you to integrate AI into your daily tasks with confidence. Explore the benefits and risks of AI, ensuring you can make informed decisions and plan for responsible use. Additionally, you'll gain insights into checking your Copilot licensing and capabilities, setting a strong foundation for building your own AI-driven workflows. Get ready to unlock the potential of AI in your work!

Understand How Copilot Thinks

Dive into the fascinating world of M365 Copilot and uncover the mechanics behind its AI-driven capabilities. In this module, you'll explore the core principles of language models and how they shape the responses generated by AI tools. You'll learn how to craft clear and specific prompts to maximize Copilot's performance, and discover how to adjust conversation modes to enhance the quality of interactions. By mastering these techniques, you'll be empowered to create detailed prompts and utilize the Copilot Prompt Gallery effectively, ensuring you receive precise and valuable responses every time.

Utilize Copilot Agents

Welcome to the Utilize Copilot Agents module, where you'll dive into the world of specialized support tools within M365 Copilot. You'll learn how to effectively differentiate between using Copilot Chat and specialized agents to tackle various tasks. By mastering the use of agents like the Analyst and Researcher, you'll gain the ability to extract deeper insights and handle complex scenarios with precision. Unlock the potential of these powerful tools to achieve more targeted and effective results in your work.

Integrate Copilot Into Your Workflow

Welcome to the Integrate Copilot Into Your Workflow module, where you'll discover how to seamlessly incorporate M365 Copilot into your daily tasks. You'll learn how to use responsible AI principles to enhance your productivity and explore time-saving features within Copilot Chat. Master the art of generating PowerPoints, Word Documents, and Excel Files effortlessly, and utilize featured prompts to stay on top of emails, tasks, and meetings. By the end of this module, you'll be equipped to work more efficiently and focus on what truly matters in your role.