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Learn how Duni reengineered its custom print process for napkins and table accessories using workflow automation. Explore the challenges faced and solutions implemented as Fritz Ulrich from Duni shares insights on improving user experience, streamlining communication, and enhancing production efficiency. Discover the journey from initial concept to system rollout, including the development of a test system, addressing business user needs, and navigating a complex system landscape. Gain valuable knowledge on vertical integration, browser-based profile printing, and the impact of automation on creating memorable dining experiences for customers across various locations.
