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Cognitive Apprenticeship in Practice with Alert Triage Hour of Power

USENIX via YouTube

Overview

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Explore the concept of cognitive apprenticeship through a 32-minute conference talk from SREcon23 Americas. Discover how learning in real-world contexts can be more effective than traditional sandboxed tutorials, especially when applied to complex tasks like investigating alerts using production observability and monitoring data. Learn about the "Alert Triage Hour of Power," a successful meeting format that combines camaraderie and system surprises to enhance problem-solving skills. Gain insights from speaker Paige Cruz of Chronosphere on implementing "learning-through-guided-experience" in Site Reliability Engineering practices.

Syllabus

SREcon23 Americas - Cognitive Apprenticeship in Practice with Alert Triage Hour of Power

Taught by

USENIX

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