Patient Strategies as Active Adaptation - Understanding Patient Behaviors During an Emergency Visit

Explore a 20-minute conference talk from the ACM CHI Conference on Human Factors in Computing Systems that investigates patient experiences in emergency care settings. Delve into an ethnographic study revealing three types of information breakdowns patients encounter during emergency visits and the coping strategies they develop. Gain insights into the proactive adaptation mechanisms employed by patients in response to the unique challenges of emergency department care. Discover design opportunities for addressing unmet patient information needs and supporting crucial adapting behaviors. Learn how this research expands our understanding of patient information challenges and active participation in emergency care contexts.