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Mac Admins vs Shadow IT - Detecting Unauthorized Apps and SaaS Tools

Jamf via YouTube

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Overview

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This course covers ways to detect and address shadow IT in Mac environments, including unauthorized software, OAuth SaaS signups, BYOD risks, and shadow AI. It demonstrates Jamf Pro monitoring and remediation policies that educate users while balancing compliance with privacy and productivity.

Syllabus

0:05 Introduction: Mac Admins vs Shadow IT
3:18 Defining Shadow IT: Beyond Unauthorized Software
6:56 Why Shadow IT Matters: Security, Compliance, Operational Risk
8:00 Shadow IT in Mac Environments: Homebrew, OAuth SaaS, BYOD
10:33 Visibility with Jamf Pro: Extension Attributes as Your Glasses
12:03 Tracking Homebrew: Version, Casks, and Cross-Referencing with Polypane
13:11 Remediation: Education, Policies, and Restricted Software
14:44 BYOD Challenges: Personal Devices as Hidden Shadow IT
17:18 Get Well's BYOD Journey: Google MDM, Jamf Pro, and Account-Driven Enrollment
22:27 Third-Party Tools: Polypane for OAuth and SaaS Monitoring
28:28 Shadow AI: The New Frontier of Unauthorized Tools
32:10 Takeaways: Diligence, BYOD Strategy, Browser Management, and Shadow AI Preparedness

Taught by

Jamf

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