Lean Digital Service Design with Drupal - Lessons from London's Southwark Council
Drupal Association via YouTube
Overview
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Explore how London's Southwark Council successfully transformed hundreds of public services using lean digital design principles with Drupal in this 47-minute conference talk. Learn strategic approaches to digital transformation that avoid budget overruns while accelerating service delivery and integrating complex legacy systems. Discover the council's journey from initial challenges including high costs for bespoke solutions, complex legacy integrations, and budget constraints to their innovative solutions. Examine their Discovery process for assessing technical capabilities and service areas, understand how they structured modular work packages with selected suppliers, and explore their technical approach for rapid service delivery. Gain insights into strategic decision-making for resource prioritization, effective budget allocation methods, and how modular discovery processes with supplier rosters streamline digital service delivery. Master technical strategies for integrating legacy line-of-business systems within Drupal-driven transformations, with detailed technical insights from industry experts Alex Langley and David Bishop.
Syllabus
Lean digital service design with Drupal: Lessons from London's Southwark Council
Taught by
Drupal Association