What you'll learn:
- Key vocabulary and communication strategies used in management
- How to describe management and leadership styles
- Functional English for motivating teams and giving feedback
- Emotional intelligence vocabulary and interpersonal communication skills
- Conflict resolution and mediation language
- Decision-making frameworks and strategic communication
- How to communicate change, risk, and corporate strategy
- Cross-cultural leadership language and etiquette
- English for remote and hybrid team management
Do you want to communicate more effectively as a manager or leader in an international workplace? This course will help you master the English needed to plan, motivate, guide, and support teams in diverse professional environments.
You’ll begin with the foundations of management - key functions, leadership vocabularies, and the differences between managing and leading. From there, you’ll explore management styles, tone, hierarchy, and politeness strategies for effective communication. You’ll learn the essential language of leadership qualities, emotional intelligence, giving feedback, resolving conflict, and running meetings.
Your learning continues with practical frameworks like SWOT, SMART objectives, cost-benefit analysis, Belbin’s team roles, and Kotter’s model of change management. You’ll build the English needed to present ideas, justify decisions, communicate strategy, and speak confidently in cross-cultural contexts. Finally, you’ll develop the vocabulary and phrases required to lead remote and hybrid teams using modern communication tools.
With tasks, examples, dialogues, and downloadable PDFs, this course provides the essential Business English toolkit for anyone moving into leadership or management roles in a global environment.
After taking this course, you will be able to:
Communicate as a confident manager or leader in English
Describe structures, styles, roles, and team dynamics
Motivate, guide, and support your team using clear and polite Business English
Handle conflict, feedback, and difficult conversations professionally
Present decisions, strategies, and company direction in clear English
Adapt your leadership communication across cultures and organisational environments
Lead remote teams using effective professional language
Apply frameworks like SWOT, SMART, and cost-benefit analysis using the right terminology
