What you'll learn:
- Discover the role and the importance of emotional intelligence in managing change in an AI-driven world.
- Determine how to utilise change management models practically using emotional intelligence and a focus on the people involved.
- Identify the emotions that people experience and ways to support people positively as they transition through change.
- Recognise why resistance occurs and how people react to events by understanding the neuroscience of change.
- Explore ways to effectively manage change in your current circumstances, especially if it is being transformed by AI.
- Discover strategies to manage change in your current context, shaped by the rise of generative AI and automation.
“The only constant in life is change”
Heraclitus (Greek philosopher of Ephesus, 500 BC)
Emotionally intelligent leaders build resilience, adapt quickly, and support others during change. This becomes especially important in today’s AI-driven landscape, where technological disruption demands human-centered agility.
This course explores emotional intelligence as a vital skill for navigating personal and organisational change in the age of AI. It challenges common myths about “positive” and “negative” emotions and offers a more nuanced approach to emotional awareness that helps you understand and manage your emotional responses, communicate effectively, and lead others through uncertainty, complexity, and digital transformation.
The course covers practical techniques for applying emotional intelligence in change leadership, including how to work with emotional needs and make conscious choices amidst rapid innovation. You’ll learn to recognise emotional patterns, respond constructively, and build trust and engagement. These are all skills essential for guiding teams through AI-related shifts in roles, processes, and expectations.
Designed for professionals facing change in careers, relationships, health, or workplace dynamics. This includes those leading and managing evolving team structures during AI integration and automation. The course supports growth, adaptability, and emotional clarity.
Ideal for managers, coaches, consultants, and anyone committed to personal development. The course requires no prior experience, just a willingness to learn, reflect, and apply emotional intelligence in real-world situations shaped by technological change.
This course is beingcontinually refined and updated to ensure it remains current and relevant.
There are FIVEActivity Booklets included within the course that are designed to help you to work with your emotional intelligence for change. The activities require you do some work outside of the course. The emotional brain learns from doing things and through activity. Repetition and rehearsal over weeks will embed in changes.
The course contains a series of Lightbulb Moments resource cards, which have been created to provide you with handy reminders of key points around topics covered within the course.
All PDFs can be completed online and are Section 508 / ADA Accessibility compliant.
All videos are high definition recorded in 1080p.
All videos have grammatically correct English captions.
Latest update - Decenber 2025
