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Indian Institute of Management Bangalore

Strategic Corporate Communication in the Digital Age

Indian Institute of Management Bangalore via Swayam

Overview

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Course Overview: In the digital age, the landscape of corporate communication has evolved dramatically. This course explores the fundamental principles and strategies involved in corporate communication, focusing on the challenges and opportunities presented by digital technologies. Students will gain a comprehensive understanding of how organizations can leverage digital tools to craft and manage their corporate messages, build brand reputation, and engage stakeholders across multiple platforms. The course will cover key topics such as the role of social media in corporate communication, crisis management in the digital era, reputation management, content creation, and the ethical implications of digital communication. Through case studies and hands-on projects, students will learn how to develop effective digital communication strategies, measure their impact, and navigate the complexities of online interactions with customers, employees, investors, and the public. Learning Outcomes: Upon completion of this course, students will be able to: Analyse the evolving role of corporate communication strategies in the context of digital transformation and global connectivity. Develop critical skills in crafting, implementing, and evaluating digital communication plans aligned with organizational goals. Understand and apply ethical considerations and regulatory frameworks in strategic corporate communication. Explore tools and technologies to optimize stakeholder engagement and crisis management in the digital era. ·

Syllabus

Week 1: Introduction to Corporate Communication

Week 2: Understanding Digital Communication Channels

Week 3: Corporate Branding and Identity Management

Week 4: Strategic Planning in Corporate Communication

Week 5: Content Strategy for Digital Platforms

Week 6: Internal Corporate Communication and Ethical Issues in the Digital Era

Week 7: Corporate Communication and Public Relations (PR)

Week 8: Corporate Social Responsibility (CSR) Communication

Week 9: Stakeholder Communication and Engagement

Week 10: Crisis Communication in the Digital Age

Week 11: Data Analytics in Corporate Communication

Week 12: Future Trends in Corporate Communication and Global Audiences

Taught by

Dr. Amit Verma

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