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Windows 10: Troubleshooting for IT Support

via LinkedIn Learning

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Details

Provider

LinkedIn Learning
Pricing

Free Trial Available
Languages

English
Certificate

Certificate Available
Effort

1 hour 21 minutes
Sessions

Self-Paced
Level

Intermediate

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Overview

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Explore the tools you need to know to troubleshoot common problems using built-in tools and solutions in the Windows 10 operating system.

Syllabus

Introduction

Learn the basics of troubleshooting in Windows 10

1. An Introduction to Troubleshooting

Windows 10 troubleshooting best practices

2. The Most Common Fixes

Booting into Safe Mode
Resetting Windows
Restoring Windows
Running Windows Update
Removing a buggy update

3. Troubleshooting Tools

Working with the Reliability Monitor
Using the Steps Recorder
Using the Security and Maintenance Console
Working with troubleshooters
Cleaning up the hard disk
An introduction to the Event Viewer
An introduction to performance monitoring
What is slowing down the system?

4. Fixing Boot Problems

Fixing boot problems
Windows startup

5. Remote Troubleshooting

Using Remote Assistance
Configuring the RDP client
Establishing a Remote Desktop session

6. Troubleshooting Applications

Reinstalling a Windows Store application
Reinstalling a Win32 application
Repairing a Win32 application
Fixing an application compatibility problem

Conclusion

Next steps

Taught by

Andrew Bettany

Reviews

4.8 rating at LinkedIn Learning based on 1554 ratings

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