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LinkedIn Learning

Trauma-Informed Design

via LinkedIn Learning

Overview

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Learn about trauma, its effects, and how to account for it in your design and research efforts to create digital experiences that are more caring and less harmful.

Syllabus

Introduction
  • Design with a trauma-informed approach
  • What you should know
1. Understanding Trauma
  • What is trauma and how common is it?
  • Types of trauma
  • The impact of trauma
  • Trauma warning signs to watch for and what you can do
2. What Is Being Trauma-Informed?
  • The six principles of being trauma-informed
  • Trauma's effects on a sense of safety
  • The value of trustworthiness and transparency
  • Counteract trauma with peer support
  • Collaboration and mutuality in the face of trauma
  • Foster empowerment, voice, and choice
  • Address cultural, historical, and gender issues
3. Trauma-Informed Research
  • Trauma-informed research starts with self-reflection
  • Care and consideration for research participants
  • Care and consideration for researchers
4. Making Online Forms Trauma-Informed
  • Trauma-informed online form best practices
  • Trauma-informed mobile-first form design
  • Four ways to build trust through forms
  • Learning from testing forms for usability
5. Trauma-Informed Websites
  • Add pauses to the process
  • Make usability heuristics your foundation
  • Use inclusive and accessible language
  • Systematically apply trauma-informed principles
Conclusion
  • Next steps

Taught by

Melissa Eggleston and Carol F. Scott, PhD

Reviews

4.8 rating at LinkedIn Learning based on 18 ratings

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