Trauma-Informed Design

Introduction

• Design with a trauma-informed approach
• What you should know

1. Understanding Trauma

• What is trauma and how common is it?
• Types of trauma
• The impact of trauma
• Trauma warning signs to watch for and what you can do

2. What Is Being Trauma-Informed?

• The six principles of being trauma-informed
• Trauma's effects on a sense of safety
• The value of trustworthiness and transparency
• Counteract trauma with peer support
• Collaboration and mutuality in the face of trauma
• Foster empowerment, voice, and choice
• Address cultural, historical, and gender issues

3. Trauma-Informed Research

• Trauma-informed research starts with self-reflection
• Care and consideration for research participants
• Care and consideration for researchers

4. Making Online Forms Trauma-Informed

• Trauma-informed online form best practices
• Trauma-informed mobile-first form design
• Four ways to build trust through forms
• Learning from testing forms for usability

5. Trauma-Informed Websites

• Add pauses to the process
• Make usability heuristics your foundation
• Use inclusive and accessible language
• Systematically apply trauma-informed principles

Conclusion

• Next steps