Outlook 2016: Efficient Email Management

Introduction

• Welcome
• Understanding email management
• What you'll need for this course
• Navigating in Outlook

1. Reviewing Messages

• Show messages by conversation
• Use the Reading pane
• Mark messages
• Use Instant Search to find a message
• Use Advanced Find to locate messages
• Ignore a conversation
• Use Mailbox Cleanup
• Declutter your inbox (Office 365 only)

2. Putting Views to Work

• Arrange email by date or sender
• Add a column to a view
• Sort and filter a view
• Save a view
• Modify a view's settings
• Use conditional formatting to highlight important messages

3. Getting Organized with Folders and Categories

• Create an inbox folder
• Add a folder to Favorites
• Use custom search folders
• Customize and use categories
• Understand how archiving works for you
• Set AutoArchive options
• View archive data files

4. Automating Actions with Rules and Quick Steps

• Flag emails for future action
• Use built-in Quick Steps
• Create a custom Quick Step
• Move a message or conversation
• Create a rule from a message
• Create a rule from scratch
• Manage email rules
• Use automatic replies

Conclusion

• Next steps