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LinkedIn Learning

Making User Experience Happen as a Team

via LinkedIn Learning

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Overview

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Learn tips and tricks that can help you make your teams more effective and user-centric. Discover how to integrate with development teams and communicate the value of UX.

Syllabus

Introduction
  • Welcome
1. Why Politics Matters
  • Getting things done
  • Managing workload
  • Integrating with teams
2. Integrating With Development Teams
  • Empathizers and systemizers
  • Foot in the door
  • Earning respect
  • Own the user experience
3. Communicating UX
  • Dollars, dollars, dollars
  • UX as a brand
  • The danger: Too much work
  • Resources for teams you can't help
4. Having a Voice and Something to Say
  • First say no
  • Speak from data, not opinion
  • Influencing without authority
5. Growing Up
  • UX maturity model
  • Cultivate executive champions
  • Justify your budget
Conclusion
  • Next steps

Taught by

Chris Nodder

Reviews

4.6 rating at LinkedIn Learning based on 50 ratings

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