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LinkedIn Learning

IT Support for a Hybrid Workforce

via LinkedIn Learning

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Overview

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Explore important considerations for IT teams as companies prepare for the in-office return of the workforce.

Syllabus

Introduction
  • Understanding the needs of a hybrid team
1. Planning for a Hybrid Environment
  • What are the workforce types that exist today?
  • What are my risks in a hybrid environment?
  • Create a security plan for a hybrid workforce
2. Implementing Security in a Hybrid Workforce
  • How do users need to connect?
  • Cloud vs. on-premises access
  • VPN risks
  • Circumventing malware and ransomware
  • Testing security
3. Wrangling User Hardware to Work Properly
  • What devices will cause the biggest headaches?
  • How do we get files out to remote users?
  • Wi-Fi at home and in the office
4. Collaboration and Communication
  • How will users communicate with each other?
  • Audio and video conferencing applications
  • Managing mobile devices and bring your own device
  • Securing IOT for users
Conclusion
  • Protecting data and remote users

Taught by

Robert McMillen

Reviews

4.7 rating at LinkedIn Learning based on 298 ratings

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