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IT Support for a Hybrid Workforce

via LinkedIn Learning

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Explore important considerations for IT teams as companies prepare for the in-office return of the workforce.

Syllabus

Introduction

Understanding the needs of a hybrid team

1. Planning for a Hybrid Environment

What are the workforce types that exist today?
What are my risks in a hybrid environment?
Create a security plan for a hybrid workforce

2. Implementing Security in a Hybrid Workforce

How do users need to connect?
Cloud vs. on-premises access
VPN risks
Circumventing malware and ransomware
Testing security

3. Wrangling User Hardware to Work Properly

What devices will cause the biggest headaches?
How do we get files out to remote users?
Wi-Fi at home and in the office

4. Collaboration and Communication

How will users communicate with each other?
Audio and video conferencing applications
Managing mobile devices and bring your own device (BYOD)
Securing IOT for users

Conclusion

Protecting data and remote users

Taught by

Robert McMillen

Reviews

4.8 rating at LinkedIn Learning based on 365 ratings

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