The Complete Guide to Apple IT Pro Certification (DEP-2026)

Packt via Coursera

Go to class Write review

Details

Go to class

Provider

Coursera
Pricing

Paid Course
Languages

English
Certificate

Paid Certificate Available
Duration & workload

14 hours 33 minutes
Sessions

On-Demand
Subtitles

English

Found in

Overview

Coursera Flash Sale

40% Off Coursera Plus for 3 Months!

Grab it

This course features Coursera Coach! A smarter way to learn with interactive, real-time conversations that help you test your knowledge, challenge assumptions, and deepen your understanding as you progress through the course. This comprehensive course will provide you with the knowledge and skills necessary to manage Apple devices in business and education settings. You'll learn everything from device management and enrollment to the advanced techniques needed for optimizing device performance and security. Whether you're looking to enhance your IT skill set or preparing for the Apple IT Pro Certification, this course will guide you step by step through all the essential topics. The course begins with an introduction to device management services (DMS/MDM), explaining how to set up and deploy Apple devices in an organization. You’ll explore Apple's device management framework and learn how to utilize various tools like Apple Business Manager and Apple Configurator for device deployment and management. As you progress, you will dive into the critical areas of network configuration, app and data management, and the security settings needed to protect organizational data across Apple devices. With hands-on assignments and real-world scenarios, this course is designed for those eager to master Apple device management. It is perfect for IT professionals who want to enhance their ability to manage and secure Apple devices in a corporate environment. The course is structured to ensure you are well-prepared for the certification exam while gaining practical skills that will help you succeed in real-world IT roles. By the end of the course, you will be able to manage device enrollment, optimize network settings for Apple devices, implement secure app management strategies, and handle device security and protection measures across Apple platforms.

Syllabus

Introduction

In this module, we will introduce the course and outline its objectives. You will learn the key concepts of succeeding in this course and discover the required tools and prerequisites for an optimal learning experience.

Device Management Services (DMS/MDM)

In this module, we will introduce you to essential concepts like DMS and MDM and how they are used for Apple device management. You will explore enrollment processes and Apple's device management framework, laying the foundation for effective deployment and maintenance.

Planning Your Apple Platform Implementation

In this module, we will guide you through evaluating deployment solutions, configuring networks, and ensuring security for Apple devices. This section will provide the insights needed to build a comprehensive implementation strategy for your organization.

Building Your Organizational Structure

In this module, we will cover how to structure your organization within Apple Business Manager. You will explore user management, device enrollment, and automation techniques that ensure a smooth deployment and management process for your team.

Content Purchasing & Distribution

In this module, we will focus on purchasing and distributing content to Apple devices. You will learn how to configure content caching and manage apps and updates, ensuring your team has access to the tools they need with minimal network strain.

Automated Device Enrollment

In this module, we will focus on purchasing and distributing content to Apple devices. You will learn how to configure content caching and manage apps and updates, ensuring your team has access to the tools they need with minimal network strain.

Device and User Enrollment

In this module, we will focus on purchasing and distributing content to Apple devices. You will learn how to configure content caching and manage apps and updates, ensuring your team has access to the tools they need with minimal network strain.

Managing Device Network Settings

In this module, we will cover the network settings required for managing Apple devices. You will learn how to configure Wi-Fi, VPN, and proxy settings while ensuring that communication remains secure across all devices.

Managing Apps & Books

In this module, we will focus on managing apps and books for Apple devices in your organization. You will explore deployment strategies and app update management to ensure a seamless and efficient experience for all users.

Identity Services

In this module, we will introduce identity management solutions for Apple devices, focusing on authentication methods like SSO. You will explore how to integrate these solutions into your organizational structure for secure access control.

Managing and Protecting Organization Data

In this module, we will guide you through managing and protecting organizational data on Apple devices. You will learn how to apply encryption, set data restrictions, and enforce best practices to maintain a secure environment.

Managing Apple Device Security

In this module, we will focus on securing Apple devices against potential threats. You will learn how to manage passcodes, apply device restrictions, and ensure the integrity of devices through device attestation and other security measures.

Optimizing Device Network Performance

In this module, we will help you optimize network performance for Apple devices. You will explore traffic optimization techniques, QoS configuration, and methods to improve Wi-Fi network reliability.

Managing Lost Devices

In this module, we will focus on how to secure lost or stolen Apple devices. You will learn to manage Lost Mode and Activation Lock, ensuring that devices remain protected even in the event of loss or theft.

Apple Intelligence

In this module, we will introduce you to Apple Intelligence tools and explore how they can be integrated with MDM for more efficient management. You'll gain valuable insights into your device environment using AI-driven data.

Device Recycling and Redeployment

In this module, we will explore the processes involved in preparing and recycling Apple devices. You will learn how to securely redeploy devices and ensure that they are wiped and ready for use or disposal.

Exam Preparation

In this module, we will provide tips and resources for preparing for the Apple IT Pro certification exam. You will receive exam advice, strategies for success, and a bonus lecture to ensure you're fully prepared for your certification journey.