Core Apple Device Admin: iOS, macOS, & MDM Essentials

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Details

Go to class

Provider

Coursera
Pricing

Paid Course
Languages

English
Certificate

Paid Certificate Available
Duration & workload

14 hours 33 minutes
Sessions

On-Demand
Subtitles

English

Found in

Part of

Modern Apple Platform Admin: macOS & iOS Essentials

Overview

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This course features Coursera Coach! A smarter way to learn with interactive, real-time conversations that help you test your knowledge, challenge assumptions, and deepen your understanding as you progress through the course. In this course, you'll gain comprehensive knowledge and hands-on experience in managing Apple devices. Whether you’re an IT professional or an organization looking to streamline device administration, you’ll learn how to configure, secure, and troubleshoot iOS and macOS devices. By exploring both the hardware and software management of iPhones, iPads, and Macs, this course covers everything from system setups to advanced device management techniques. You’ll also dive into Mobile Device Management (MDM) with Apple’s ecosystem, using tools like Apple Configurator and Mosyle MDM to efficiently manage devices in business and educational environments. The course begins by laying a solid foundation in iOS and macOS management, covering device activation, privacy, and security. You’ll progress into managing multiple devices using Apple Configurator, with a deep dive into deployment and asset management. As you move forward, you’ll learn advanced macOS client management, explore server features, and gain expertise in tools like Apple Remote Desktop for efficient device control. Additionally, you will understand how to integrate with Apple Business Manager and leverage MDM solutions for seamless device management. This course is ideal for IT administrators, network specialists, and those working in tech support roles. If you’re seeking to enhance your skills in managing Apple devices across diverse environments, this course is for you. The content is designed for intermediate learners, so prior experience with Apple devices and basic IT concepts is recommended. By the end of the course, you will be able to confidently configure, manage, and secure both iOS and macOS devices using Apple’s management tools, troubleshoot hardware and software issues, deploy devices efficiently in enterprise settings, and leverage MDM systems to streamline operations and ensure security.

Syllabus

Introduction

In this module, we will provide a comprehensive introduction to the course, including its objectives and structure. You’ll learn about the key skills and knowledge areas the course will cover. We will also help you assess if this course aligns with your professional goals and existing expertise.

iOS Management Basics

In this module, we will cover the essential aspects of managing iOS devices, including an introduction to iPhone and iPad hardware and software. You’ll learn how to troubleshoot common issues, manage device storage, and optimize battery life. We’ll also explore backup solutions and account management for iOS devices.

Managing iOS Devices with Apple Configurator

In this module, we will guide you through the powerful features of Apple Configurator for managing iOS devices in organizational settings. You'll learn how to back up, restore, and even revive unresponsive devices. We will also show you how to configure and deploy profiles for seamless device management.

macOS Management Basics

In this module, we will dive into the management basics for macOS, focusing on both Intel and Apple Silicon hardware. You will learn how to perform system recovery and reinstallation tasks, including creating bootable USB drives and legacy installation media to support older systems.

macOS Client Management

In this module, we will cover advanced macOS client management techniques, focusing on performance optimization, user account management, and system configurations. You will also learn how to secure macOS systems by utilizing built-in tools for file permissions, encryption, and privacy controls.

macOS "Server" Features (macOS 12)

In this module, we will introduce the server-related capabilities of macOS. You will learn how to set up file, printer, and media sharing, as well as configure network settings for macOS server functionality. We will also cover how to deploy the Apache Web Server and optimize content caching for better network performance.

Apple Remote Desktop

In this module, we will explore Apple Remote Desktop (ARD), a critical tool for managing macOS systems remotely. You’ll learn how to set up ARD for remote access, manage devices efficiently, and deploy software across multiple systems in a networked environment.

Apple Device Management – Primer

In this module, we will introduce you to the world of Apple device management with a focus on MDM systems. You’ll learn the structure and functionality of Apple’s MDM framework and discover how to configure device enrollment for streamlined onboarding. We will also cover various MDM enrollment models to suit your organization's needs.

Apple Business Manager

In this module, we will walk you through Apple Business Manager, a powerful tool for enterprise-grade device and account management. You’ll learn how to integrate directory services, manage device assignments, and activate or deactivate Activation Lock for improved security and control over Apple devices.

Mobile Device Management (MDM)

In this module, we will dive into Mosyle MDM, a robust platform for managing Apple devices in business and educational settings. You’ll learn how to configure various MDM features, including device enrollment, app deployment, and user management. Additionally, we’ll explore advanced MDM tools like Single Sign-On (SSO) and the Lost Mode feature for improved security.