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LinkedIn Learning

Handling an Unruly Audience

via LinkedIn Learning

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Overview

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PR expert Deirdre Breakenridge helps you prepare for your next speaking engagement so you can grab audience attention, manage distractions, and neutralize hecklers.

Syllabus

Introduction
  • Conquering your public speaking fears
1. Get to Know Your Audience
  • Understand your audience’s needs and concerns
  • Neutralize negative audience members
  • Six ways to capture your audience's attention
2. Identifying the Challenges
  • Identify five key personalities in your audience
  • Identify and manage hecklers
  • Build audience champions
3. Have an Agenda: Stay the Course
  • Stick to your agenda: Small groups
  • Stick to your agenda: Large groups
  • Four tips for keeping your composure
4. Address Concerns and Move Forward
  • Six tips for addressing tough questions
  • Set the limits on a Q&A
  • Command the room
Conclusion
  • Put your presentation skills to use

Taught by

Deirdre Breakenridge

Reviews

4.6 rating at LinkedIn Learning based on 158 ratings

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