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LinkedIn Learning

Design Research: Enhancing the Designer-Client Relationship

via LinkedIn Learning

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Overview

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Learn how to create a more productive relationship with your client, earn more buy-in, and ultimately strengthen the knowledge base within your design process.

Syllabus

Introduction
  • Welcome
  • Getting the most out of this course
  • Course case study
1. Establish Your Foundation
  • Define the problem and set early goals
  • Learn your client's organization and expertise level
  • Build your knowledge base
  • Challenge: Initial research and assumptions
  • Solution: Initial research and assumptions
  • Challenge: Unstructured interview
  • Solution: Unstructured interview
2. Facilitate Effectively
  • Preparation: Setting the stage
  • Preparation: Establish your research questions
  • Preparation: Inviting the right players
  • Leading a workshop
  • Activities: The basics
  • Case study: Creating a schedule
  • Activities for case study: Insider knowledge
  • Activities for case study: Case study validation
  • Activities for case study: Validation
  • Other activities
  • Challenge: Categorize your questions
  • Solution: Categorize your questions
  • Challenge: Writing polarities
  • Solution: Writing polarities
3. Make Sense of What You Learned
  • Trends, patterns, and outliers
  • Documentation: Simplify and share
Conclusion
  • Next steps

Taught by

Andy Schwanbeck

Reviews

4.6 rating at LinkedIn Learning based on 23 ratings

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