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LinkedIn Learning

Bystander Training: From Bystander to Upstander

via LinkedIn Learning

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Overview

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Become an upstander and change the trajectory of your organization’s culture. Learn specific, actionable tools to stand up to harassment and bullying occuring in your workplace.

Syllabus

Introduction
  • From bystander to upstander
1. Undersanding Bystander Intervention
  • Why are toxic behaviors a social phenomenon?
  • Why it it hard to intervene?
  • What are the benefits of intervening?
  • When should you intervene?
2. Reflecting Inward
  • Building your empathy
  • Building your moral courage
  • Building your assertiveness
  • Building more rapport with colleagues
  • Building psychological safety
3. The Upstander Tool Belt
  • Using the paraphrase and inquire technique
  • Focusing on the impact
  • Becoming more direct in your interactions
  • Asking better questions
  • Applying humor to defuse a situation
  • Using your body language for greater presence
  • Deescalating an emotionally charged situation
Conclusion
  • Next Steps

Taught by

Catherine Mattice

Reviews

4.7 rating at LinkedIn Learning based on 152 ratings

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