Building Trust and Collaborating with Others

Learn how to develop and maintain collaborative, constructive, and cooperative working relationships. Identify opportunities to connect teams, departments, units, and organizations. Discover how to interact with others and give them confidence in the intentions of you and your organization.

Boost listening, trust-building, and decision-making skills.
Manage meetings and difficult conversations.
Identify practical strategies for collaborative leadership.

Syllabus

Courses under this program:
Course 1: Building Trust
-Learn how to build trust to enhance and deepen your work relationships.

Course 2: Essentials of Team Collaboration
-Learn clear and proven strategies for effective team collaboration. Discover specific activities and techniques to improve communication and avoid common mishaps.

Course 3: Effective Listening
-Communications experts Tatiana Kolovou and Brenda Bailey-Hughes help you assess your listening skills and develop more-effective listening behaviors.

Course 4: Having Difficult Conversations
-Learn how to have difficult conversations with colleagues, employees, and managers. Develop your communication skills to improve relationships, teamwork, and business performance.

Course 5: Communicating with Diplomacy and Tact
-Learn how to cultivate a mindset of diplomacy and communicate with tact when you encounter challenging workplace situations.

Course 6: Communicating with Empathy (2017)
-Learn how to converse empathetically so you can improve your one-on-one conversations with coworkers and your team interactions in the workplace.

Course 7: Collaborative Leadership
-Learn how to lead collaboratively. Build more collaborative relationships within your team and throughout the organization.

Taught by

Pat Wadors, Daisy Lovelace, Brenda Bailey-Hughes, Brenda Bailey-Hughes, Gemma Leigh Roberts, Tatiana Kolovou, Becki Saltzman, Marlene Chism and Carol Kinsey Goman, Ph.D.