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LinkedIn Learning

有礼有智沟通法

via LinkedIn Learning

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Overview

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了解如何培养礼敬的思维方式，以及在遇到职场困境时如何机智沟通。

Syllabus

课程介绍
  • 欢迎
1. 有理有智沟通法
  • 什么是有礼有智
  • 有礼有智基础知识
  • 好处与弊端
2. 有礼有智模型
  • 有礼有智模型简介
  • 编码和构思
  • 解码和传译
  • 礼貌
  • 时机
  • 信息
3. 职场中的有礼有智
  • 简介
  • 电子邮件场景
  • 面对面场景
  • 短信场景
  • 电话场景
4. 运用所学知识
  • 运用简介
  • 不该出现的电子邮件
  • 机智地拒绝
  • 传达坏消息
  • 艰难时期的低调炫耀
总结
  • 下一步

Taught by

Tatiana Kolovou

Reviews

4.7 rating at LinkedIn Learning based on 29 ratings

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