Learn how to conduct structured, effective audit interviews that yield valuable testimonial evidence. Ideal for auditors seeking to build rapport, listen actively, and ask better questions.
Overview
Syllabus
Module 1: Overview
- Understand the purpose and value of audit interviews in collecting evidence
- Differentiate between testimonial, documentary, and physical evidence
- Explore the strengths and limitations of testimonial evidence
- Learn how interviews can elicit both perspectives and facts
- Identify the role of tone, neutrality, and empathy in interview success
Module 2: Ingredients of Effective Interviews
- Practice different questioning styles: open, closed, probing, and leading
- Develop paraphrasing skills to reinforce understanding and gather more detail
- Strengthen active listening abilities using verbal and non-verbal cues
- Recognize how non-verbal communication shapes interview outcomes
- Learn note-taking techniques: narrative, graphics, and abbreviations
Module 3: How It Works
- Apply a structured, eight-step audit interview model
- Plan and schedule interviews, define objectives, and arrange logistics
- Follow a systematic questioning and response process
- Review and document interview findings effectively in post-interview steps
Module 4: Conducting the Interview
- Conduct interviews using real-world audit scenarios
- Build interview plans based on three key areas of inquiry
- Utilize audit interview worksheets for consistency
- Demonstrate questioning, paraphrasing, and summarizing techniques
Module 5: Team Interviews
- Understand the benefits and challenges of team-based audit interviews
- Use team roles effectively: questioner, recorder, and facilitator
- Practice team coordination and role division for optimal outcomes
- Plan and execute interviews collaboratively with audit partners
Taught by
Mark Gebicke, Penny Popps, and Lyndon S. Remias