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Graduate School USA

Intermediate Decision Support Analytics Course

via Graduate School USA

Overview

Examine ways to apply cost-benefit, variance, and results analysis methods to support strategic and operational decisions in federal agencies. Ideal for analysts seeking data-driven decision-making skills.

Syllabus

Module 1: Overview of Approach, Methods, and Principles

  • Learn the five-step structured approach for conducting analysis.
  • Understand the linkage between analytical methods and management decisions.
  • Explore key principles of data appropriateness and sufficiency.
  • Review performance measurement frameworks and how they support decision-making.

Module 2: Planning: Conducting Cost-Benefit and Cost-Effectiveness Analysis

  • Distinguish between cost-benefit and cost-effectiveness methods and their uses.
  • Apply analysis to federal laws, strategic planning, budgeting, and capital investments.
  • Learn step-by-step procedures for identifying, evaluating, and comparing alternatives.
  • Conduct sensitivity and risk analysis to support planning decisions.

Module 3: Program and Budget Execution: Conducting Variance and Trend Analysis

  • Identify and monitor deviations from planned performance using variance analysis.
  • Use trend analysis to detect patterns and shifts over time.
  • Create run charts and control charts for operational monitoring.
  • Diagnose causes of problems using root cause analysis tools like radar charts and flow diagrams.

Module 4: Assessing Results: Conducting Program Results and Content Analysis

  • Evaluate program performance using qualitative and quantitative measures.
  • Understand outcome, output, and efficiency metrics in the context of strategic goals.
  • Use content analysis to organize, categorize, and interpret complex textual information.
  • Apply Pareto analysis to identify key drivers of issues and prioritize solutions.

Module 5: Final Knowledge Check and Wrap-Up

  • Review key concepts from all modules.
  • Assess understanding of analytical methods through knowledge checks.
  • Reflect on future challenges and opportunities for using decision support analytics.

Taught by

Alan B. Robinson, Kent Miller, and Alan McCain

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