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Coursera

Talent Management

via Coursera

Overview

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This course provides an in-depth exploration of modern talent management practices, focusing on talent acquisition, development, and performance management. Learners will gain insight into how to attract, assess, and onboard top talent while fostering career growth and employee engagement. Through practical examples, case studies, and a deep dive into global trends, you will learn strategies to build high-performing teams, enhance employee development, and manage rewards for key talent. The course emphasizes the integration of theory and practical application, ensuring that learners can immediately apply the concepts in their professional roles. What sets this course apart is its combination of cutting-edge theory and real-world applications. You will not only learn about the latest best practices but also gain the tools needed to implement these practices successfully within an organization. This course is ideal for HR professionals, managers, and organizational leaders looking to enhance their talent management strategies, or students wanting to move into that space. A basic understanding of human resource management principles is recommended but not required. This course is based on the book, Talent Management: A contemporary Perspective, by Mamta Mohapatra and Swati Dhir. Copyright ©2021 by Sage Publications Limited. All rights reserved, including rights for text and data mining and training of artificial technologies or similar technologies. Published by Sage Publications Limited, London. Used by arrangement with Sage Publications Limited.

Syllabus

  • Introduction to Talent Management
    • This module introduces the foundational concepts and importance of talent management in modern organizations. Learners will explore data-driven strategies, the evolving definition of talent, and the challenges of managing a skilled workforce in a global, competitive environment. The module also highlights how effective talent management can provide organizations with a sustainable competitive advantage.
  • Talent Acquisition
    • This module examines the end-to-end process of talent acquisition, including strategic recruitment planning, sourcing candidates, competency mapping, and effective onboarding. Learners will gain insights into aligning hiring practices with organizational goals and enhancing workforce quality through evidence-based methods.
  • Talent Assessment Tools
    • This module introduces the principles of competency-based assessment in HR, guiding learners through the design and application of various talent assessment tools. Learners will engage with real-world case studies, role-plays, and collaborative activities to evaluate and report on individual and organizational competencies. By the end, participants will be equipped to generate actionable development reports for talent management.
  • Talent Onboarding
    • This module examines the critical role of onboarding in talent management, highlighting the differences between onboarding and orientation, and exploring strategies for designing effective onboarding programs. Learners will discover how workforce segmentation and innovative technologies like virtual reality can enhance the onboarding experience. Practical exercises encourage reflection on real-world onboarding practices and their impact on employee integration.
  • Managing the Performance of Key Talent
    • This module explores the frameworks and processes behind effective performance appraisals, including the impact of cognitive biases and social context on evaluation outcomes. Learners will examine modern measurement tools, administrative procedures, and motivational strategies, with special attention to contemporary challenges such as remote work. By the end, participants will be equipped to critically assess and improve performance management practices in diverse organizational settings.
  • Developing Competencies
    • This module guides learners through the process of identifying competency gaps, creating effective development plans using the 70–20–10 model, and leveraging technology-enabled learning strategies. Participants will also explore methods for recognizing high-potential talent and aligning development initiatives with organizational goals.
  • Career Management
    • This module guides learners through effective strategies for planning and managing their careers in a rapidly changing professional landscape. You will explore models for career planning, learn how to align personal interests with market demands, and develop actionable plans for long-term growth and success.
  • Talent Management: Pipeline Development
    • This module explores the challenges organizations face in developing a robust talent pipeline, including succession planning and the need for diversity in leadership roles. Learners will examine strategic models for building, borrowing, and buying talent, and analyze real-world cases of pipeline shortages. Practical approaches to ensuring sustainable leadership and inclusive talent development are emphasized.
  • Coaching and Mentoring
    • This module delves into the distinctions between coaching, mentoring, training, and related concepts, equipping learners to address performance gaps and foster leadership development. Participants will explore effective questioning, feedback techniques, and strategies for overcoming challenges in talent management. By the end, learners will be prepared to implement structured coaching and mentoring processes within organizational contexts.
  • Managing Rewards for the Key Talent
    • This module examines the characteristics of key talent and the various types of rewards used to attract, motivate, and retain them. Learners will explore both financial and non-financial reward systems, considerations for designing effective programs, and best practices for adapting rewards during organizational crises. Practical guidance on implementation and communication strategies is also provided.
  • Employee Engagement
    • This module delves into strategies for fostering employee engagement throughout the employee life cycle, from pre-hiring to career development. Learners will explore measurement tools, such as Gallup's Q12 survey, and examine the impact of engagement initiatives on organizational performance. Creative approaches and practical methods for enhancing and assessing engagement are also discussed.
  • Recent Trends and Best Practices in Talent Management
    • This module examines how emerging technologies like big data and artificial intelligence are transforming talent management practices. Learners will explore the application of design thinking to solve complex HR challenges and compare traditional and modern approaches to problem-solving in talent acquisition. Practical examples and case studies will help illustrate the benefits of these innovative strategies.
  • Ethics in Talent Management
    • This module examines the ethical challenges and dilemmas in talent management, focusing on organizational justice, fairness, and responsible decision-making. Learners will explore real-world examples and frameworks for integrating ethical principles into talent management practices. The module also addresses the balance between strategic goals and inclusive, sustainable approaches to managing talent.
  • Global Talent Management
    • This module introduces the foundational concepts of global talent management, examining its emergence as a strategic priority for multinational organizations. Learners will explore the challenges and best practices in managing a global workforce, including expatriation and the development of effective talent strategies. By the end, participants will understand how organizations can nurture and leverage global talent for competitive advantage.

Taught by

Sage Instructors

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