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Coursera

Building Engagement, Growth, and Resilience in the Workplace

via Coursera

Overview

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This course focuses on developing strategies to enhance employee engagement, foster growth, and build organizational resilience. Learners explore methods to create a supportive and high-performing workplace that drives long-term success. Participants will gain skills in designing competitive total rewards, benefits packages, and meaningful employee experiences. The course also covers career development, leadership growth, and managing performance to strengthen workforce capability. The course combines theoretical insights with practical, real-world applications. Engaging content, best practices, and actionable guidance equip learners to implement strategies effectively within their organizations. This course is ideal for HR professionals, managers, and team leaders seeking to enhance employee experience and organizational outcomes. No prior specialized experience is required. This course is part two of a three-course Specialization designed to provide a comprehensive learning pathway in this subject area. While it delivers standalone value and practical skills, learners seeking a more integrated and in-depth progression may benefit from completing the full Specialization. This Specialization is based on the book Human Resources Kit For Dummies, by Andrea Butcher. From Human Resources Kit For Dummies Copyright © 2023 by John Wiley & Sons, Inc., Hoboken, New Jersey Media and software compilation copyright © 2023 by John Wiley & Sons, Inc. All rights reserved. Used by arrangement with John Wiley & Sons, Inc.

Syllabus

  • Ensuring a Competitive Total Rewards System
    • This module guides learners through the essential elements of building a competitive total rewards system, including compensation structures, legal compliance, and effective communication strategies. Participants will explore how to design pay systems that attract and retain talent while ensuring fairness and transparency. Key legal considerations and methods for aligning rewards with organizational goals are also covered.
  • Putting Together the Right Benefits Package
    • This module guides learners through the essentials of designing and administering employee benefits packages, including health insurance, retirement plans, and additional perks. You will explore legal requirements, cost management strategies, and best practices for supporting a diverse workforce. Practical tips for simplifying benefits administration are also provided.
  • Creating a Meaningful Employee Experience
    • This module explores practical strategies for enhancing the employee experience, including flexible work arrangements, effective recognition, and fostering well-being. Learners will examine the role of leadership, legal considerations, and tools such as surveys and stay interviews to boost morale and organizational performance. By the end, you'll be equipped to create a more engaging and supportive workplace environment.
  • Providing the Right Growth Experiences for Team Members
    • This module examines how to align talent development initiatives with business objectives by leveraging structured learning programs, individual development plans, and mentoring. Learners will explore the importance of fostering a learning culture and compare the effectiveness of online versus in-person learning. The module also covers key factors that influence the success of talent development programs.
  • Pathing Careers and Developing Leaders
    • This module guides learners through effective strategies for career pathing and leadership development, emphasizing mentoring, coaching, and succession planning. Participants will discover how to align individual growth with organizational objectives and build a sustainable leadership pipeline. The content also addresses the challenges of diverse workforces and the importance of selecting and developing future leaders.
  • Managing Ongoing Performance
    • This module guides learners through effective strategies for ongoing performance management, including implementing continuous feedback, conducting structured check-ins, and aligning individual contributions with organizational goals. Learners will also explore best practices for coaching, delivering feedback, and handling challenging performance conversations.
  • Navigating Risks When Hiring and Leading Team Members
    • This module introduces key employment laws and their influence on HR practices, emphasizing compliance, risk management, and ethical leadership. Learners will explore the role of the EEOC, major federal legislation, and specific acts such as the FMLA and Pregnancy Discrimination Act. Practical guidance is provided for navigating legal challenges in hiring and managing teams.
  • Handling Difficult Situations
    • This module guides learners through effective strategies for managing challenging workplace situations, including fair disciplinary procedures, legal considerations in terminations, and grievance resolution. Participants will explore best practices for avoiding legal pitfalls, handling immediate terminations, and addressing sensitive issues such as sexual harassment. By the end, learners will be equipped to navigate complex employee relations with confidence and compliance.
  • Ten (or So) Best Practices for HR and Talent Leaders
    • This module guides learners through essential strategies for aligning HR practices with organizational objectives, cultivating a growth mindset, and adopting a marketing approach to talent leadership. Participants will explore how effective HR leadership adapts to evolving workforce expectations and business environments.
  • Ten (or So) Strategies for Building Relationships with Key Stakeholders
    • This module examines the critical role of building strong relationships with key stakeholders in leadership. Learners will discover strategies centered on trust, communication, and aligning shared values to foster effective collaboration. Practical examples and actionable insights will help leaders enhance their influence and support organizational success.
  • Ten Skills You Need for Navigating Paradox
    • This module introduces the concept of paradox navigation as an essential capability for HR leaders facing complex organizational challenges. Learners will discover strategies for balancing competing priorities and fostering inclusive decision-making. By the end, participants will be equipped to recognize and address organizational tensions with confidence.

Taught by

Wiley Skills Network

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