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Coursera

Strategic Global Human Resource Management

via Coursera

Overview

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This course explores strategic global human resource management, emphasizing its role in shaping organizational success across multinational contexts. Learners gain insight into historical developments, models, and policies that drive effective HR practices worldwide. Participants will develop the skills to manage diversity, inclusion, employee engagement, and well-being in global organizations. Practical strategies for downsizing, change management, and flexible work policies are integrated to achieve measurable organizational outcomes. The course stands out by blending theoretical foundations with real-world applications, offering case studies, HR models, and actionable frameworks for decision-making. Learners apply concepts to real organizational scenarios, enhancing strategic thinking and leadership capabilities. It is ideal for HR professionals, managers, and organizational leaders seeking to advance global HR expertise. No advanced technical skills are required, though familiarity with basic HR principles is beneficial. This course is part two of a three-course Specialization designed to provide a comprehensive learning pathway in this subject area. While it delivers standalone value and practical skills, learners seeking a more integrated and in-depth progression may benefit from completing the full Specialization. This Specialization is based on the book Contemporary Human Resource Management, by Adrian Wilkinson, Tony Dundon, and Tom Redman. Copyright ©2021 by Sage Publications Limited. All rights reserved, including rights for text and data mining and training of artificial technologies or similar technologies. Published by Sage Publications Limited, London. Used by arrangement with Sage Publications Limited.

Syllabus

  • International Human Resource Management–Historical Developments, Models, Policies and Practices In MNCs
    • This module explores the evolution and strategic dimensions of international human resource management (IHRM) within multinational corporations. Learners will examine key models, cultural adaptation, global workforce policies, and the challenges of managing international assignments. Practical case studies and frameworks provide insights into effective people management across borders.
  • Comparative Human Resource Management
    • This module explores the global landscape of human resource management by examining theories of convergence and divergence, cultural and institutional influences, and the role of multinational corporations. Learners will analyze real-world case studies to understand how HRM practices vary across countries and contexts. The module provides tools to critically assess the diversity and adaptation of HRM systems worldwide.
  • Managing Diversity and Inclusion
    • This module explores the strategic role of diversity and inclusion in human resource management, examining demographic trends, business cases, and global perspectives. Learners will assess the effectiveness and critiques of diversity initiatives and analyze real-world case studies to understand their impact on organizational performance and fairness.
  • Downsizing
    • This module explores the complexities of workforce downsizing, including its global context, the role of HRM, various methods and alternatives, and the outcomes for organizations and employees. Learners will gain insights into best practices, challenges, and the strategic considerations involved in managing organizational restructuring. Real-world case studies provide practical perspectives on the impact and management of downsizing.
  • The Challenge of Change Management and the Role of HRM
    • This module explores the key elements of organizational change, including its drivers, processes, agents, and recipients. Learners will examine the pivotal role of HR in facilitating change, managing resistance, and supporting those affected. Practical strategies for navigating and leveraging change within organizations are also discussed.
  • Employee Involvement and Participation
    • This module explores the frameworks and mechanisms of employee involvement and participation, examining their historical evolution, practical applications, and impact on organizational performance and employee well-being. Learners will analyze how contextual factors such as national policies and organizational structures shape participation schemes, with real-world case studies illustrating challenges and best practices.
  • Engagement
    • This module explores the concept of employee engagement, examining its definitions, measurement tools, and practical applications within organizations. Learners will analyze how engagement impacts organizational performance and retention, and distinguish engagement from related constructs. Real-world case studies provide insight into challenges and strategies for fostering engagement, especially in dynamic environments like startups.
  • Ethics and Human Resource Management
    • This module explores the ethical foundations of human resource management, examining key moral philosophies, stakeholder impacts, and the complexities of employment relationships. Learners will analyze ethical dilemmas, compare HRM models, and consider the role of sustainability and collective bargaining in shaping responsible workplace practices.
  • Emotion at Work
    • This module explores the concept of emotional labour in customer service roles, examining its effects on employee well-being and organizational outcomes. Learners will investigate the influence of customers on emotional work, strategies for emotional regulation, and real-world case studies highlighting challenges and coping mechanisms in HR contexts.
  • Flexibility
    • This module explores the various forms of workplace flexibility, examining both employer-driven and employee-driven approaches. Learners will analyze the implications of flexible work arrangements and discover strategies for aligning organizational and individual needs. Practical considerations for implementing flexible policies are also discussed.
  • Well-Being
    • This module explores the multifaceted concept of well-being within Human Resource Management, examining its definitions, dimensions, and the impact on both individual and organizational performance. Learners will investigate psychological and physical well-being strategies, competing perspectives on HRM outcomes, and practical approaches to fostering well-being in the workplace. Real-world case studies and current challenges provide context for applying these concepts.

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