Overview

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This course features Coursera Coach! A smarter way to learn with interactive, real-time conversations that help you test your knowledge, challenge assumptions, and deepen your understanding as you progress through the course. This course offers a comprehensive exploration of Microsoft 365 Copilot and Agent Administration, enabling learners to master core services, user and group management, and enterprise app integration while improving workflow automation. You’ll gain essential skills in securing, managing, and optimizing Microsoft 365 environments for organizational efficiency. The journey continues into Copilot capabilities, detailing orchestration services, Microsoft Graph integration, and different types of Copilot agents. You’ll learn to create, edit, and manage custom agents, configure SharePoint agents, and understand operational limitations while maintaining security compliance. Designed for IT professionals, Microsoft 365 administrators, and security specialists seeking expertise in Copilot administration. Prerequisites include a basic understanding of Microsoft 365 services and admin roles. By the end of the course, you will be able to manage Microsoft 365 users, implement security policies, create and maintain Copilot agents, and optimize organizational workflows efficiently.

Syllabus

Introduction

In this module, we will introduce learners to the course framework and key concepts. We will outline how Microsoft 365 services integrate with Copilot and agents. Learners will understand the foundation for the upcoming sections.

Core Objects of Microsoft 365

In this module, we will explore the essential Microsoft 365 services and their administration. We will demonstrate managing identities, apps, and core collaboration tools. Learners will gain hands-on skills for day-to-day Microsoft 365 operations.

Understand Security Principles

In this module, we will introduce security principles for Microsoft 365. We will cover authentication, authorization, and Zero Trust implementation. Learners will understand how to protect resources and enforce secure access.

Identify Core Security Features

In this module, we will explore Microsoft 365 security tools and features. We will cover threat detection, endpoint protection, and cloud application security. Learners will gain practical insights into safeguarding their environment.

Protect & Govern Data

In this module, we will focus on protecting and governing data in Microsoft 365. We will demonstrate classification, DLP, and data access controls. Learners will acquire the skills to maintain compliance and protect sensitive information.

Copilot Features and Capabilities

In this module, we will introduce Microsoft 365 Copilot and its automation capabilities. We will explore agent types, architecture, and tools for customization. Learners will learn how to leverage Copilot for enhanced productivity.

Copilot Licensing & Admin Tasks

In this module, we will cover licensing and administrative tasks for Copilot. We will explore cost management, license assignment, and monitoring adoption. Learners will ensure efficient and compliant Copilot usage.

Copilot Agent Administration

In this module, we will focus on Copilot agent administration. We will demonstrate creation, configuration, and user access management. Learners will gain practical skills to manage agents effectively within Microsoft 365.