- This module provides a comprehensive introduction to Microsoft 365 Copilot and agents, explaining their architecture, capabilities, licensing models, deployment strategies, and practical use cases.
By the end of this module, you should be able to:
Explain the architecture and key components of Microsoft 365 Copilot, including Microsoft Graph, orchestration services, and large language models.
Describe the differences between Copilot and agents, and identify scenarios where each is most effective for productivity and automation.
Understand the various types of agents available in Microsoft 365, including prebuilt, custom, SharePoint, and advanced agents, and their roles in supporting business workflows.
Summarize the licensing models and deployment strategies for Microsoft 365 Copilot and agents, including feature enablement and administrative controls.
Recognize best practices for planning, configuring, and governing Copilot and agents to ensure security, compliance, and effective adoption.
Identify real-world use cases for Copilot and agents and select the right tool for specific business needs within the Microsoft 365 ecosystem.
- This module guides administrators on how to manage Microsoft 365 Copilot, including licensing and access control, billing and usage monitoring, prompt governance, and strategies for tracking and driving user adoption.
By the end of this module, you should be able to:
Manage Microsoft 365 Copilot licenses and pay-as-you-go billing.
Monitor and adjust pay-as-you-go Copilot usage.
Track Microsoft 365 Copilot user adoption.
Use Copilot Analytics to monitor usage patterns and adoption trends.
Manage and govern prompts in Microsoft 365 Copilot.
Employ operational best practices, such as troubleshooting common issues and communicating changes to end users.
- This module guides administrators through configuring user access and permissions for agents, creating, editing, testing, and publishing Copilot agents, managing agent approval and governance, and monitoring the full lifecycle of agents using Microsoft 365 and Power Platform tools.
By the end of this module, you should be able to:
Create a Microsoft 365 Copilot Chat agent.
Create a SharePoint agent.
Test, edit, and publish agents
Manage user access and permissions for agents.
Manage the agent approval process and governance policies for agent deployment.
Monitor and manage the agent lifecycle using Microsoft 365 and Power Platform tools.
