AB-900 Certification: Microsoft 365 Copilot & Agent Admin

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Overview

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Learn how Microsoft 365, AI, and Copilot transform enterprise productivity and security while understanding identity, governance, and data protection through hands-on labs and real-world scenarios. Gain practical skills to manage Copilot, security tools, and compliance effectively in modern organizations. Modern organizations rely on Microsoft 365, AI, and Copilot to improve productivity, automate workflows, and strengthen security. This course builds a strong foundation in Microsoft 365 services, Copilot capabilities, and enterprise AI concepts, helping you understand how these technologies work together in real-world environments. You will explore core Microsoft 365 services, identity management with Entra ID, and security models such as Zero Trust. The course also covers Microsoft Defender, data governance with Purview, and compliance practices, giving you a complete understanding of protecting and managing organizational data. Through hands-on labs and guided exercises, you will learn how to configure licenses, manage users, implement security controls, and work with Copilot features across tools like Word, Teams, and SharePoint. This course is ideal for IT professionals, administrators, and beginners with basic cloud knowledge looking to build practical Microsoft 365 and AI skills. This course is designed for IT administrators, cloud engineers, security professionals, and beginners exploring Microsoft 365 and AI. Basic knowledge of cloud computing and enterprise IT concepts is recommended but not mandatory. This course follows a hands-on, practical approach with real-world labs and guided exercises to reinforce learning. Concepts are introduced step-by-step, progressing from foundational topics to more advanced scenarios. Podcasts and real-world examples further support understanding by connecting theory with practical enterprise use cases. This course is based on AB-900 Certification - Microsoft 365 Copilot and Agent Administration, by Anand Rao Nednur. This course is licensed and distributed by Packt. All rights reserved. Packt is one of the world's most prolific publishers of cutting-edge technical content. For over two decades we've made it our mission to curate and publish the knowledge of only the very best technical experts. We focus on real-world courses that help our customers get the job done, with coverage that extends across a wide range of established and cutting-edge technical topics. If you're an individual or an organisation that embraces learning by doing, Packt is the perfect fit for you.

Syllabus

Introduction
- This module provides an overview of the course structure, key learning objectives, and what learners can expect throughout the course. It sets the foundation for understanding the topics and skills that will be covered in subsequent lessons.
Introduction to Microsoft 365, AI, and Copilot Foundations
- This module introduces learners to the foundational concepts of Microsoft 365, AI, and Copilot, covering practical skills such as license procurement, AI use cases, ethical AI practices, and integration with productivity tools. It also explores the broader Microsoft 365 ecosystem and cloud responsibility models. Learners will gain a comprehensive understanding of AI's role in enterprise environments.
Core Microsoft 365 Services and Security Fundamentals
- This module covers essential Microsoft 365 services, focusing on licensing, access control, identity management, security frameworks, and administrative tools. Learners will gain hands-on experience with configuring and managing user licenses, security policies, and collaboration platforms like SharePoint and Teams. The content emphasizes secure enterprise administration and practical application of Microsoft 365 security features.
Data Protection and Governance with Microsoft Purview and Copilot
- This module equips learners with the essential skills to implement data protection and governance strategies using Microsoft Purview and Copilot. It covers data compliance, risk detection, policy management, and secure AI integration, providing hands-on experience with key tools and features.
Administering Microsoft 365 Copilot and Agents
- This module explores the capabilities and deployment of Microsoft 365 Copilot and custom AI agents, focusing on their use in productivity, collaboration, and research. Learners will gain hands-on experience with configuring licenses, managing user access, and analyzing usage data. It also covers the development and governance of AI agents for various business scenarios.
Course Summary and Conclusion
- This module guides learners through a comprehensive review of key course concepts, provides strategies for preparing for the AB-900 certification exam, and reinforces essential skills for managing and securing Microsoft 365 environments.
Future Outlook: Evolving with Microsoft 365 Copilot and AI Agents
- This module explores emerging AI trends within Microsoft 365, focusing on future developments and career opportunities in AI and administration. Learners will gain insights into how AI is shaping the workplace and identify potential paths for professional growth.