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CodeSignal

Navigating 1:1 Conflict with Clarity

via CodeSignal

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Overview

Build skills to address conflict directly and respectfully in one-on-one interactions. Learn to lean into tough conversations, ask clarifying questions, and resolve issues with confidence.

Syllabus

  • Unit 1: Engaging in Direct Conflict Without Escalation
    • Analyzing Respectful Confrontation
    • Directly Addressing Missed Deadlines
    • Direct Conflict Resolution in Teams
  • Unit 2: Surfacing Core Issues
    • Shifting from Judgement to Curiosity
    • Asking Deeper Questions in Times of Conflict
    • Uncovering Core Concerns at Work
  • Unit 3: Managing Emotions in Conflict
    • Reflecting on Resolution Tactics in Conflict
    • Defusing Conflict with Empathy
    • Navigating Difficult Workplace Conversations
  • Unit 4: Aligning for Resolution
    • Identifying Practical Alignment Skills Post-Conflict
    • Realigning After Disagreement
    • Resolving Team Conflict Collaboratively

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