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CodeSignal

Lead Conflict with Curiosity

via CodeSignal

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Overview

Build skills to speak directly without escalation and use curiosity to surface the real issues beneath conflict. Learn to name problems clearly, ask clarifying questions, and communicate with honesty and care.

Syllabus

  • Unit 1: Engage Conflict Without Escalating
    • Fill in the Blanks about Direct Conflict
    • Analyze Respectful Confrontation
    • Directly Address Missed Milestones
    • Direct Team Conflict Resolution
  • Unit 2: Surfacing Core Issues
    • Fill in the Blanks about Surfacing Core Issus
    • Shift From Judgement to Curiosity
    • Uncover Hidden Workplace Concerns
    • Uncover Concerns Through Strategic Questions

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