This beginner path helps new people managers develop a coaching approach for everyday leadership conversations. You will start by exploring how to foster psychological safety, shift from solving every problem yourself to guiding others, and recognize exactly when to coach versus when to provide direction.
As you build your coaching foundation, you will practice using open-ended, well-timed questions to prompt reflection and clarify goals. You will also learn to listen beyond the words being spoken, recognize personal bias, and respond with empathy and clarity.
Through writing prompts, roleplays, and workplace scenarios, you will apply these skills to support prioritization, goal-setting, accountability, and employee growth, empowering your team members to take ownership without micromanaging.
