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CodeSignal

Listening to Coach, Not Just Hear

via CodeSignal

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Overview

Strengthen your coaching impact by learning to truly listen. This course helps managers hear beyond words, manage bias, and follow up with clarity—building trust through presence, empathy, and focused reflection.

Syllabus

  • Unit 1: Listening Beyond the Surface
    • Identifying When To Go Beneath The Surface
    • Re-Writing A Coaching Opportunity
    • Listening for Deeper Team Insights
  • Unit 2: Coaching With Deeper Listening
    • Coaching for Reflection, Not Quick Fixes
    • Assessing Your Listening Style
    • Listening Beyond Words in Coaching
  • Unit 3: Practicing Presence-Based Listening
    • Reading Between the Lines in Coaching Conversations
    • Strengthening Your Coaching Presence
    • Presence-Based Listening in Check Ins
  • Unit 4: Responding Without Fixing
    • Demonstrate Active Listening Without Fixing
    • Re-Framing a "Fix-It" Response to Encourage Ownership
    • Restraining The Need To Fix In High-Pressure Scenarios

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