Telephony Courses and Certifications

Cisco CUCM Quickstart Guide To Admin Services Phones Users

579 ratings at Udemy

Cisco Call Manager Guide For Cisco CCNP Collaboration CLCOR CCT CUCM Cisco Unified Communication Manager CLCOR CLACCM

• Udemy
• 2 hours 3 minutes
• On-Demand
• Paid Course

Twilio Essentials Unit 2: Programmable Voice

35 ratings at LinkedIn Learning

Explore programming calls in apps, from receiving and gathering input to creating outbound calls, with hands-on practice and review.

• LinkedIn Learning
• 37 minutes
• On-Demand
• Free Trial Available

Learn With Jason

Build a Custom IVR Using Twilio - Learn With Jason

Learn to build a custom Interactive Voice Response (IVR) system using Twilio. Explore how to create efficient and user-friendly automated phone systems for improved customer communication.

• YouTube
• 1 hour 30 minutes
• On-Demand
• Free Video

Playful Technology

Creating a Playful Telephony Network with Asterisk - Part 3

Learn to create custom extensions, use text-to-speech, play audio files, record user input, and add logic to your Asterisk PBX system for interactive telephony experiences.

• YouTube
• 44 minutes
• On-Demand
• Free Video

Playful Technology

Creating a Playful Telephony Network with Asterisk - Part 2

Learn to set up a local PBX network using Asterisk, including RasPBX configuration, extension creation, and mapping to physical and virtual phones for interactive telephony projects.

• YouTube
• 23 minutes
• On-Demand
• Free Video

media.ccc.de

ISDN and POTS Telephony at Congress and Camp

Discover how volunteers deploy legacy ISDN and POTS networks using decommissioned telecom hardware to preserve digital communications heritage at CCC events.

• YouTube
• 36 minutes
• On-Demand
• Free Video

Introduction to SIP

3188 ratings at Udemy

Learn how to implement, support, and troubleshoot SIP by understanding the protocol.

• Udemy
• 2 hours 4 minutes
• On-Demand
• Paid Course

VoIP Systems for Beginners (Voice over Internet Protocol)

389 ratings at Udemy

Mastering VoIP: Unlocking the Power of Internet-Based Telephony through Comprehensive Training

• Udemy
• 9 hours 4 minutes
• On-Demand
• Paid Course

CLFNDU 1.2 Understanding Cisco Collaboration Foundations (Live Online)

8 ratings at CourseHorse

Master the essentials of administering and supporting Cisco Unified Communications Manager solutions, SIP dial plans, and class-of-service capabilities in this foundational course.

• CourseHorse
• 40 hours
• On-Demand
• $4,395.00

Packt

The Service Desk Handbook

Master service desk management with ITSM strategies, team building, performance metrics, AI integration, and best practices to optimize IT support operations and enhance service delivery.

• Coursera
• 3 hours 52 minutes
• On-Demand
• Paid Course

Black Hat

Gathering Threat Intelligence on Telephony Scams to Detect Fraud

Explore techniques for gathering threat intelligence on telephony scams, including robocalling and voice phishing. Learn to detect and fingerprint bad actors using audio features and data analysis.

• YouTube
• 53 minutes
• On-Demand
• Conference Talk

Mobile Telephony for InfoSec Practitioners

Explore mobile telephony security, including network protocols, encryption, and potential vulnerabilities like rogue base stations and IMSI catchers. Learn practical insights for InfoSec professionals.

• YouTube
• 50 minutes
• On-Demand
• Conference Talk

IEEE

A Machine Learning Approach to Prevent Malicious Calls Over Telephony Networks

Innovative machine learning solution to combat telephony spam and scams, using user-tagged call logs to design effective features for predicting and blocking malicious calls with high accuracy.

• YouTube
• 24 minutes
• On-Demand
• Conference Talk

Black Hat

Mobile-Telephony Threats in Asia

Explore the mobile-telephony cybercrime ecosystem in Asia through a 7-month honeypot study, revealing SMS scams, fraudulent calls, and VoIP phishing attempts. Gain insights into real threats facing mobile users.

• YouTube
• 59 minutes
• On-Demand
• Conference Talk

Association for Computing Machinery (ACM)

Over-The-Top Bypass - Study of a Recent Telephony Fraud

Investigates a recent telephony fraud technique called Over-The-Top Bypass, exploring its mechanisms, impact on telecom operators, and potential countermeasures.

• YouTube
• 28 minutes
• On-Demand
• Conference Talk