Service Cloud Courses and Certifications

Salesforce

Dive Into Service Cloud for Salesforce Admins

Enhance customer service with Service Cloud: set up knowledge bases, customize apps, streamline workflows, and enable multi-channel engagement for efficient case management.

• Trailhead
• 3 hours 30 minutes
• On-Demand
• Free Online Course

Salesforce

Service Cloud for Slack

Improve customer service using Service Cloud and Slack

• Trailhead
• 1 hour 45 minutes
• On-Demand
• Free Online Course

Salesforce

Get Started with Service Cloud for Lightning Experience

Improve the productivity of your customer service team by moving your org to Lightning Experience.

• Trailhead
• 12-13 hours
• On-Demand
• Free Online Course

Cloud Computing for Beginners - Infrastructure as a Service

4256 ratings at Udemy

Learn the Technology, Concept and Market Use Cases of Infrastructure as a Service Model in Public Cloud Computing

• Udemy
• 2 hours 20 minutes
• On-Demand
• Paid Course

Salesforce Service Cloud Consultant Certification Course

2038 ratings at Udemy

Get Certified as a Salesforce Service Cloud Consultant and Implement the Lightning Service Console and Build Survey App

• Udemy
• 11 hours 3 minutes
• On-Demand
• Paid Course

Office 365 - Basics of Microsoft's Cloud Service

1485 ratings at Udemy

See why so many are embracing Office 365. Learn the benefits of using Office 365 and how is impacting all businesses.

• Udemy
• 42 minutes
• On-Demand
• Free Online Course

Salesforce Certification: Service Cloud Rapid Exam Prep

1387 ratings at Udemy

40 challenging, realistic practice questions with video explanations for the Service Cloud Consultant Certification

• Udemy
• 2 hours 30 minutes
• On-Demand
• Paid Course

Salesforce Service Cloud Consultant Certification

848 ratings at Udemy

Get Salesforce Service Cloud Certified. Covers entire exam guide for Salesforce Service cloud certification exam & more.

• Udemy
• 5 hours 42 minutes
• On-Demand
• Paid Course

Cloud-Native: Microservices, Kubernetes, Service Mesh, CI/CD

823 ratings at Udemy

Master Cloud-Native: Microservices, Containers, Kubernetes, Service Mesh, gRPC, Helm, Redis, Kafka, CI/CD, GitOps, ELK..

• Udemy
• 1 day 7 minutes
• On-Demand
• Paid Course

SAP S/4HANA Cloud Course: Service Introduction

294 ratings at Udemy

Service for absolute beginners: Get started in SAP S/4HANA Cloud Service

• Udemy
• 3 hours 27 minutes
• On-Demand
• Paid Course

Codio

Cloud Computing Primer: Software as a Service (SaaS)

82 ratings at Coursera

Explore cloud computing basics, SaaS considerations, adoption strategies, and hands-on experience with a SaaS application in this comprehensive, video-free primer.

• Coursera
• 6 hours 17 minutes
• On-Demand
• Paid Course

Migrating to Cloud SQL from Amazon RDS for MySQL Using Database Migration Service

23 ratings at Coursera

Learn to migrate MySQL data from Amazon RDS to Cloud SQL using Database Migration Service, including setup, execution, and verification of successful data transfer.

• Coursera
• 1 hour 30 minutes
• On-Demand
• Paid Course

Codio

Cloud Computing Primer: Infrastructure as a Service (IaaS)

21 ratings at Coursera

Explore cloud computing basics and IaaS fundamentals through hands-on, self-paced learning. Gain practical knowledge on adoption strategies, providers, and deployment techniques.

• Coursera
• 6 hours 47 minutes
• On-Demand
• Paid Course

Migrate to Cloud SQL for PostgreSQL using Database Migration Service

16 ratings at Coursera

This is a self-paced lab that takes place in the Google Cloud console. In this lab, you migrate a stand-alone PostgreSQL database (running on a virtual machine) to Cloud SQL for PostgreSQL using a continuous Database Migration Service job and VPC peering…

• Coursera
• 1 hour
• On-Demand
• Paid Course

Service Orchestration and Choreography on Google Cloud

10 ratings at Coursera

Learn to coordinate microservices using Workflows, Eventarc, Cloud Tasks, and Cloud Scheduler on Google Cloud. Explore event-driven applications, service orchestration, and choreography for building powerful, scalable solutions.

• Coursera
• 2 hours 13 minutes
• On-Demand
• Paid Course