Microsoft Dynamics Courses and Certifications

Bank Reconciliation in Microsoft Dynamics GP (Live Online)

7 ratings at CourseHorse

Master the intricacies of Bank Reconciliation in Microsoft Dynamics GP, ensuring accuracy in financial data by reconciling transactions with bank statements.

• CourseHorse
• 6 hours
• Self-Paced
• $595.00

General Ledger in Microsoft Dynamics GP (Live Online)

7 ratings at CourseHorse

Gain comprehensive knowledge of Microsoft Dynamics GP General Ledger functionalities, covering setup, daily procedures, additional functionality, maintenance, and period-end closing processes.

• CourseHorse
• 6 hours
• Self-Paced
• $595.00

Payables Management in Microsoft Dynamics GP (Live Online)

7 ratings at CourseHorse

Unlock the intricate world of Payables Management in Microsoft Dynamics GP, mastering essential processes from invoice entry to cash flow control.

• CourseHorse
• 6 hours
• Self-Paced
• $595.00

Receivables Management in Microsoft Dynamics GP (Live Online)

7 ratings at CourseHorse

Microsoft Dynamics is a line of integrated, adaptable business management applications that enables companies to make business decisions with greater confidence.

• CourseHorse
• 6 hours
• Self-Paced
• $595.00

CRM Administration with Dynamics 365

Learn to configure, customise, and administer Microsoft Dynamics 365 Sales — managing security, automating workflows, enforcing data quality, and monitoring system health across a sales organisation.

• edX
• 1 week, 5-10 hours a week
• Self-Paced
• Free Online Course (Audit)

CRM Operations with Microsoft

Master Microsoft Dynamics 365 CRM operations—automate sales processes, manage customer data, build dashboards, and integrate with the Microsoft ecosystem.

• edX
• 1 week, 5-10 hours a week
• Self-Paced
• Free Online Course (Audit)

Work with Dynamics 365 Guides

Work with Dynamics 365 Guides, the mixed reality application that displays step-by-step holographic instructions right where the work happens.

• Microsoft Learn
• 8 hours 51 minutes
• Self-Paced
• Free Online Course

Automating Sales Workflows with AI

Transform fragmented sales processes into intelligent, responsible workflows. Learn to use Microsoft Dynamics 365 Sales, Power Automate, predictive scoring, guided selling, and analytics to prioritize

• edX
• 2 weeks, 5-10 hours a week
• Self-Paced
• Free Online Course (Audit)

Introduction to service in Dynamics 365

An introduction to Dynamics 365 customer engagement apps, from contact center and field service workflows to Copilot, Power Platform, and Microsoft 365 integrations.

• Microsoft Learn
• 9 hours 26 minutes
• Self-Paced
• Free Online Course

Enhance Dynamics 365 Sales with tools and apps

Configure Dynamics 365 Sales across Outlook and mobile, integrating Microsoft 365, Dataverse, SharePoint, Teams, and push notifications.

• Microsoft Learn
• 2 hours 14 minutes
• Self-Paced
• Free Online Course

Set up and use the sales accelerator capabilities in Dynamics 365 Sales

Configure Dynamics 365 Sales accelerator features, including sequences, segments, assignment rules, workspace customization, and customer text messaging.

• Microsoft Learn
• 4 hours 28 minutes
• Self-Paced
• Free Online Course

Foster health team collaboration with Microsoft for Healthcare

Configure Microsoft for Healthcare’s Care Management and Home Health applications for healthcare data, care teams, patient scheduling, and mobile field service.

• Microsoft Learn
• 1 hour 14 minutes
• Self-Paced
• Free Online Course

Create and manage segments in Dynamics 365 Customer Insights - Data

Configure unified customer profiles, measures, and insights in Dynamics 365 Customer Insights - Data to create and manage customer segments.

• Microsoft Learn
• 5 hours 1 minute
• Self-Paced
• Free Online Course

Create and manage journeys with Dynamics 365 Customer Insights

Configure Dynamics 365 Customer Insights - Journeys to create personalized marketing emails, segments, and trigger-based customer journeys.

• Microsoft Learn
• 3 hours 50 minutes
• Self-Paced
• Free Online Course

Work with Dynamics 365 Contact Center IVR

Configure multilingual Copilot Studio voice agents and dynamic IVR rules in Dynamics 365 Contact Center for real-time call routing.

• Microsoft Learn
• 3 hours 50 minutes
• Self-Paced
• Free Online Course