Customer Relationship Management (CRM) Courses and Certifications

Certification in Customer Relationship Management (CRM)

517 ratings at Udemy

Effectively manage and enhance relationships with customers with Process, Case Study, Example & Complete Implementation

• Udemy
• 6 hours 58 minutes
• Self-Paced
• Paid Course

CRM (Customer Relationship Management) Software Overview

496 ratings at Udemy

Mastering Customer Relationship Management (CRM) for Business Success

• Udemy
• 3 hours
• Self-Paced
• Paid Course

Complete Salesforce Certified Platform Administrator Course

37129 ratings at Udemy

Most In-Depth and Current Admin Course - Best Selling Platform Administrator Course Includes ChatGPT Prompt Library

• Udemy
• 1 day 15 hours 38 minutes
• Self-Paced
• Paid Course

CRM: Customer Relationship Management

4207 ratings at Udemy

Practical Ideas To Generate Sales, Loyalty And Repeat Business Fast

• Udemy
• 1 hour 40 minutes
• Self-Paced
• Paid Course

Salesforce 101: Introduction to Salesforce

20119 ratings at Udemy

What is Salesforce? How can you get one of the highest Salaries in the tech industry?

• Udemy
• 2 hours 2 minutes
• Self-Paced
• Paid Course

Salesforce Certified Administrator Training (Jan 2025)

17972 ratings at Udemy

Updated Jan 2025 - Want to pass the Salesforce Admin Exam? with a focused course including mock test and best practice?

• Udemy
• 22 hours 6 minutes
• Self-Paced
• Paid Course

FREE Microsoft Dynamics 365 For Beginners (Updated for 2021)

12011 ratings at Udemy

Learn the basics to become an Expert of Microsoft Dynamics 365 (CRM) Enterprise Solution and Boost Your Career Growth.

• Udemy
• 2 hours 43 minutes
• Self-Paced
• Free Online Course

The Complete Salesforce Development Course - 2024 Updates

12141 ratings at Udemy

Master Salesforce Development with Apex and Lightning. The only course you need, now with Winter '25 Release Updates

• Udemy
• 1 day 12 hours 34 minutes
• Self-Paced
• Paid Course

Zero to Hero in Lightning Web Components

10539 ratings at Udemy

Complete Guide to learn Salesforce Lightning Web Components from Basics to Advance with real-time problems and projects

• Udemy
• 1 day 16 hours 49 minutes
• Self-Paced
• Paid Course

Benefits of Customer Relationship Management (CRM)

Explore the advantages of CRM systems for business growth, customer satisfaction, and employee training through engaging lessons and quizzes.

• Study.com
• 1 hour 28 minutes
• Self-Paced
• Paid Course

Professional Diploma in Customer Relationship Management CRM

795 ratings at Udemy

Professional Diploma in Customer Relationship Management CRM by MTF Institute

• Udemy
• 1 hour 5 minutes
• Self-Paced
• Paid Course

Salesforce Career Certificate

Salesforce Sales Operations

2137 ratings at Coursera

Master Salesforce fundamentals for entry-level sales roles. Learn CRM basics, lead and opportunity management, customer success strategies, and data analysis through reports and dashboards.

• Coursera
• 12 weeks, 10 hours/week
• Self-Paced
• Paid Course
• 4 courses

Salesforce;  Pathstream

Sales and CRM Overview

1652 ratings at Coursera

Explore Salesforce's Sales Cloud CRM, learning essential sales processes, data management, and key functionalities to support business growth and prepare for entry-level sales roles.

• Coursera
• 21 hours 17 minutes
• Self-Paced
• Paid Course

Career Certificate

Salesforce Fundamentals

267 ratings at Coursera

Master Salesforce platform essentials, from user interface to advanced automation, gaining skills to implement CRM solutions and drive business success through hands-on projects and comprehensive modules.

• Coursera
• 4 weeks, 10 hours/week
• Self-Paced
• Paid Course
• 4 courses

Salesforce Basics

220 ratings at Coursera

Explore Salesforce CRM's key features, from Lightning for Sales to Community Cloud, while learning to secure your organization and manage permissions effectively.

• Coursera
• 4 hours 43 minutes
• Self-Paced
• Paid Course